Yorkshire Housing is in the middle of implementing a new mobile working system from South View Solutions, with the SVSOnSite software expected to be fully- operational by April 2011. Yorkshire Housing currently employs around 90 workers in four ‘HomeWorks’ depots to carry out maintenance and repairs services across its 15,000 properties. Integrated with Yorkshire Housing’s…
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Mobile Working
Microsoft embedded technology partner accreditation
Already a Microsoft-certified Gold partner, 1st Touch was recently appointed by Microsoft as one of its Windows Embedded Technology partners. The partnership will see Microsoft’s handheld technology used extensively in 1st Touch’s mobile solutions. Robert Dent, chief executive officer, 1st Touch, said, “We are impressed by Microsoft’s continued investment and focus on the handheld category…
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North Ayrshire cuts repair costs by 20%
After six weeks of using mobile working software from 1st Touch, North Ayrshire Council reported that it had reduced the cost of its responsive repairs by 22 per cent. The 1st Touch system links the repair workers’ PDAs with the council’s OptiTime dynamic scheduling and ROCC contractor management systems. The new integrated system allows the…
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iPhone app from A2Dominion
A2Dominion New Homes has become the first housing provider to launch its own iPhone application. The app, which can be downloaded free from the iTunes store, lets anyone with an iPhone or iTouch device search for both shared ownership and private sale homes available from A2Dominion across London and Southern England. Produced in partnership with…
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Network Housing on the move with Northgate
Network Housing Group has completed a nine-month project to deliver dynamic scheduling and mobile working at Riversmead Housing Association, one of its group members. Implemented by Network Housing’s in-house IT team, the initiative is based on Northgate’s Contractor module and Kirona’s Mobile Contractors system. The old process relied on tickets for work orders being emailed…
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Broadacres goes mobile with 1st Touch
Broadacres Housing Association’s paper-based stock condition surveys and customer profiling will be consigned to the past as it adopts a mobile system from 1st Touch. Survey staff will use the 1st Touch system to record data on all of its properties and tenants and will ultimately build into a planned and costed maintenance review. The…
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