Magna Housing Association has installed Xmbrace’s Project Planner tool to manage its voids process, resulting in better workforce utilisation and properties typically being turned around ready for re-letting five days faster than before. The housing provider, which employs 200 staff and manages 6,000 properties in Devon, Dorset, Gloucestershire and Somerset, had already been using Xmbrace’s…
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Mobile Working
Guardian24 & DevelopIQ’s digital pen for lone worker safety
Lone workers concerned about their safety can now trigger alerts just by ticking an ‘alert box’ on a paper form rather than reaching for their mobile device or smartphone which could arouse suspicion. The new Lone Worker Support application from Guardian24 has been integrated with Anoto digital pen technology from DevelopIQ – this allows a…
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Blackberry alerts for Hyde’s lone workers
Hyde Group has given Blackberry devices running Guardian24’s lone-worker security system to 1,000 staff covering its housing, repairs, sales and arrears operations. The three-year contract began in early 2010. The provision of the new service is due to a combination of the housing provider’s concern for its lone worker’s safety and its Health and Safety…
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Edinburgh on the move with Kirona and BT
As part of its Smart City vision, City of Edinburgh Council is using a mobile working platform developed by Kirona and BT to improve the productivity of its maintenance and repairs staff. Due to better use of its 210 in-house tradesmen, the council has already reported its need to outsource repair jobs for its 23,000…
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1st Touch integration partnership with OpenSpan
1st Touch has formed a partnership with OpenSpan, a provider of user process management software, in order to make integration easier between back-office applications and mobile services. As the catalyst for the partnership, 1st Touch said housing providers often face significant integration fees from their back-office system vendor or are tied in to unacceptable proprietary…
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1st Touch mobilises Severn Vale
Severn Vale Housing Society has chosen mobile technology from 1st Touch to support its responsive repairs operation across 3,500 homes around Gloucestershire, with the implementation due to be completed imminently. Following a review of its responsive repairs operation, comprising 18 multi-skilled tradesmen and gas engineers, Severn Vale decided to overhaul the purchasing of materials, reducing…
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