After six weeks of using mobile working software from 1st Touch, North Ayrshire Council reported that it had reduced the cost of its responsive repairs by 22 per cent. The 1st Touch system links the repair workers’ PDAs with the council’s OptiTime dynamic scheduling and ROCC contractor management systems. The new integrated system allows the…
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Mobile Working
iPhone app from A2Dominion
A2Dominion New Homes has become the first housing provider to launch its own iPhone application. The app, which can be downloaded free from the iTunes store, lets anyone with an iPhone or iTouch device search for both shared ownership and private sale homes available from A2Dominion across London and Southern England. Produced in partnership with…
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Network Housing on the move with Northgate
Network Housing Group has completed a nine-month project to deliver dynamic scheduling and mobile working at Riversmead Housing Association, one of its group members. Implemented by Network Housing’s in-house IT team, the initiative is based on Northgate’s Contractor module and Kirona’s Mobile Contractors system. The old process relied on tickets for work orders being emailed…
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Broadacres goes mobile with 1st Touch
Broadacres Housing Association’s paper-based stock condition surveys and customer profiling will be consigned to the past as it adopts a mobile system from 1st Touch. Survey staff will use the 1st Touch system to record data on all of its properties and tenants and will ultimately build into a planned and costed maintenance review. The…
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Magna avoids voids with Xmbrace
Magna Housing Association has installed Xmbrace’s Project Planner tool to manage its voids process, resulting in better workforce utilisation and properties typically being turned around ready for re-letting five days faster than before. The housing provider, which employs 200 staff and manages 6,000 properties in Devon, Dorset, Gloucestershire and Somerset, had already been using Xmbrace’s…
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Guardian24 & DevelopIQ’s digital pen for lone worker safety
Lone workers concerned about their safety can now trigger alerts just by ticking an ‘alert box’ on a paper form rather than reaching for their mobile device or smartphone which could arouse suspicion. The new Lone Worker Support application from Guardian24 has been integrated with Anoto digital pen technology from DevelopIQ – this allows a…
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