Marie Hailing, community services manager at Bromsgrove District Housing Trust, outlines how the organisation has deployed a new BlackBerry-based system to help housing officers capture key customer data while out in the community. Bromsgrove District Housing Trust has eight housing officers, each of whom manages a local area and has responsibilities including introducing new tenants…
Bromsgrove District Housing capturing customer data on the moveRead More →
Mobile Working
Office Buddy protection
iSafeNet has released Office Buddy, an iPhone application for lone worker protection, which is already being used by Linc-Cymru Housing Association’s field staff on their iPhones to complement their existing paper-based buddying system. James Bulgo, senior ICT officer, Linc-Cymru Housing Association and developer of Office Buddy, said, “I had the idea for Office Buddy while…
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Cybit vehicle tracking for Cheshire Peaks & Plains
Cheshire Peaks and Plains has implemented Cybit’s Fleetstar-Online vehicle tracking system to give real-time visibility of its workforce, reduced fleet operating costs and more efficient use of its maintenance and repairs staff. Following recent research into the satisfaction of CPP’s tenants in its 5000 properties, CPP focused on improving the ability of its maintenance and…
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Blackberry with Guardian24 lone worker protection
Guardian24 has just announced the availability of its lone worker protection software for Blackberry smartphones. Compliant with the recent BS-8484 code of practice for lone work safety, Guardian24 enables users to log their daily tasks, send GPS locations, and raise alerts and summon emergency help via a panic button on the smartphone, even if the…
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Bolsover District Council integrates mobile working
More than 50 mobile workers across Bolsover District Council’s responsive repairs, gas and electrical services and voids management teams will be using mobile working technology from 1st Touch once the new system is live in the next six months. Bolsover DC, which manages 5400 properties, cited 1st Touch’s smooth integration with its existing Capita Academy…
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2010 Rotherham DC selects 1st Touch
2010 Rotherham District Council has chosen to implement mobile working systems from 1st Touch. The system is already live at 2010 Rotherham. Set up in 2005 as an ALMO by Rotherham Borough Council, 2010 Rotherham is responsible for managing 21,500 domestic properties and 350 commercial properties on behalf of the council. One of 2010 Rotherham’s…
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