Robert Dent, CEO of mobile technology provider 1st Touch, has seen significant service improvements delivered to tenants following the adoption of mobile technology. Indeed, looking behind the hype he reviews the impact of the technology and looks forwards to 2010. Having previously grown a UK software company over seven years into one of Europe’s leading…
Social mobility is the way forwardRead More →
Mobile Working
Citizen iPhone app from Lagan
Lagan has launched its Citizen Mobile application to enable housing providers and local authorities to deliver self-service community services, such as reporting non-emergency issues including potholes, graffiti and streetlight outages, via citizen’s mobile phones. Developed in the USA by Lagan in conjunction with Boston-based Connected Bits, Citizen Mobile is available to citizens as a free…
Citizen iPhone app from LaganRead More →
A helping hand for mobile services
Housing Technology interviewed Darren Hilton, managing director of Handheld PCs, about trends in mobile working, integrating mobile services with housing providers’ core business applications and its range of bespoke and packaged mobile applications. Where should housing providers be focusing their mobile strategies? Getting the core applications into the hands of the housing officers is a…
A helping hand for mobile servicesRead More →
1st Touch partners with Octavia for ‘Supporting People’ application
Octavia Software Solutions and 1st Touch have signed a reciprocal partnership agreement, allowing both companies to sell the other’s products. 1st Touch has integrated its mobile workforce solution with the new .Net based version of Oska, Octavia’s Supporting People application. Many organisations providing Supporting People services are still using paper-based processes. This typically takes up…
1st Touch partners with Octavia for ‘Supporting People’ applicationRead More →
Stevenage Homes gains two-star rating with 1st Touch
Having implemented a mobile working system from 1st Touch, Stevenage Homes has been awarded a two-star rating by the Audit Commission. As an ALMO for Stevenage Borough Council, Stevenage Homes’ repairs and maintenance team deals with around 30,000 jobs each year across 8300 properties. Implementing a mobile solution had been identified as an opportunity for…
Stevenage Homes gains two-star rating with 1st TouchRead More →
Herefordshire Housing live with 1st Touch
Herefordshire Housing is using mobile workforce software from 1st Touch to support responsive repairs services for residents in its 5000 properties. Integrating with Herefordshire Housing’s Orchard housing management system, the 1st Touch mobile system replaces the previous paper-based job system by sending electronic job tickets directly to 25 maintenance and repair workers’ PDAs. This simultaneously…
Herefordshire Housing live with 1st TouchRead More →