Mobile working systems have proven to be one of the most successful ways for housing organisations to deliver transformation and efficiency savings. They offer numerous benefits, from cost reductions and improved customer service to lower carbon emissions and better staff retention. However to gain funding for a mobile system, you need to build a realistic…
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Mobile Working
Family Mosaic’s destiny with digital pens
Family Mosaic is using a digital pen system from Destiny to reduce administration and increase the time staff spend with clients. As well as providing housing for more than 45,000 people across London and Essex, Family Mosaic also has a large portfolio of homes for people with extra support needs. Local authorities now require support…
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CHP totally mobile
CHP has replaced its in-house mobile working system with an integrated solution from TotalMobile to improve repairs and maintenance productivity by 40 per cent and cut its external contractor costs by £300,000. CHP originally built its own mobile working system, known as Electronic Job Distribution (EJD), in 2005. This was a web-based application which its…
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1st Touch scoops 15% of mobile market
Two years after its launch, 1st Touch’s mobile workforce software is now being used to support the management of over 600,000 properties across the UK. Based on government figures of a nationwide total of four million properties, Southampton-based 1st Touch is claiming a 15 per cent share of the mobile working market in social housing….
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Tor Homes on time with ROCC
Devon-based Tor Homes is moving towards mobile working for its 70-strong maintenance and repairs team using a system from Brighton-based ROCC Computers. The adoption of the new PDA-based service follows Tor Homes’ tenants expressing their frustration at having to stay at home all day for repairs. The new system will give tenants a specific time…
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£500 mobile ordering system from 1st Touch & Grafton
Grafton Merchanting, the parent organisation for Buildbase, Plumbase and Jackson Building Centres, has launched an ‘out of the box’ mobile parts ordering system for housing organisations, following a partnership with mobile workforce technology company 1st Touch. The two-year renewable package comprises a high-quality, touch-screen PDA preloaded with 1st Touch’s materials ordering software, and includes data…
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