Two years after its launch, 1st Touch’s mobile workforce software is now being used to support the management of over 600,000 properties across the UK. Based on government figures of a nationwide total of four million properties, Southampton-based 1st Touch is claiming a 15 per cent share of the mobile working market in social housing….
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Mobile Working
Tor Homes on time with ROCC
Devon-based Tor Homes is moving towards mobile working for its 70-strong maintenance and repairs team using a system from Brighton-based ROCC Computers. The adoption of the new PDA-based service follows Tor Homes’ tenants expressing their frustration at having to stay at home all day for repairs. The new system will give tenants a specific time…
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£500 mobile ordering system from 1st Touch & Grafton
Grafton Merchanting, the parent organisation for Buildbase, Plumbase and Jackson Building Centres, has launched an ‘out of the box’ mobile parts ordering system for housing organisations, following a partnership with mobile workforce technology company 1st Touch. The two-year renewable package comprises a high-quality, touch-screen PDA preloaded with 1st Touch’s materials ordering software, and includes data…
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Mobile works for Trafford Housing
Trafford Housing Trust has just revealed the impact of its decision to adopt mobile working, reporting almost 100 per cent levels of satisfaction across a range of maintenance and repairs criteria for its tenants. After the introduction of Sybase’s iAnywhere M-Business and Civica’s Servitor job management systems, Trafford Housing revealed that customer satisfaction levels for…
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1st Touch launches Mobile Workforce
1st Touch has launched Mobile Workforce as a complete solution for managing a mobile workforce within housing, property services and local government. Its existing customers include Coast & Country, Powys County Council and the Vale of Aylesbury Housing Trust. 1st Touch Mobile Workforce manages, supports and controls mobile operatives across all aspects of housing management…
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Real-time job scheduling at Merthyr Valley Homes
Merthyr Valley Homes (MVH) is moving to dynamic scheduling for its repairs teams using Kirona’s Intelligent Mobile Opti-Time system. In the past, jobs created in MVH’s Academy housing management system were manually allocated to its repairs team. This time-consuming and labour-intensive process will be replaced with dynamic scheduling direct from Academy to Opti-Time. Kirona will…
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