Since rolling out a mobile working solution, Castle Vale Community Housing Association, in partnership with Telecetera and G Purchase Construction, has reduced its repairs and maintenance job costs by almost 20 per cent and increased customer satisfaction levels by 11 per cent. G Purchase Construction looks after 2500 homes on behalf of Castle Vale, with…
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Mobile Working
First touch of mobility for Powys
Powys County Council is rolling out 1st Touch’s mobile working and portal solution across its operations in mid-Wales. Powys County Council is responsible for a largely upland and rural county covering 2000 square miles, about a quarter of the area of Wales. With only one person in every 10 acres, it is one of the…
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A blueprint for mobile working
Every organisation has remote workers; field-based employees or contractors who receive paper job instructions from central locations. This usually involves completing paper forms by hand and either posting or delivering them back to base. It will usually be entered into the same back-office system that originally produced the paper form. However, the technology exists to…
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Signposting the future
Signpost Housing Association has implemented text messaging for communications with its maintenance teams in the field. Dorset-based Signpost realised the importance of communicating quickly and cheaply with its 250-strong team of maintenance and repairs workers, all of whom are issued with mobile phones. At first, SMS messages were sent by members of Signpost’s office-based services…
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Vale of Aylesbury gets off stock-free
In partnership with 1st Touch and Buildbase, Vale of Aylesbury Housing Trust has got rid of its in-house warehouse and moved to only carrying imprest stock on its vans, significantly reducing its running costs. Buildbase, the builders’ merchants, is providing the necessary stock and 1st Touch is supplying the mobile workforce solution to support the…
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Lean green Erimus machines
Erimus Housing has implemented the carbon-reducing, fuel-saving GreenerFleet solution from Masternaut Three X. The Middlesbrough-based housing association implemented the web-based vehicle tracking and emissions management system across its 100-strong fleet of building maintenance vehicles. After three months, Erimus has seen a reduction in fuel usage and an overall improvement in driver safety. The Masternaut system…
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