We know that mobilising your workforce is a good way to drive efficiencies and capture key performance data in real time, all of which are good for your management team. But what is the effect on the workforce itself? How will your operatives react to leaving their paperwork behind and cutting down on their trips…
Front-line views on mobile workingRead More →
Mobile Working
Dane Housing connects with Telecetera
The 70-strong repairs and maintenance team at Dane Housing Group are now using hand-held mobile devices and software from Telecetera to deliver more responsive services to tenants. Dane, which looks after 4000 homes in Cheshire, had found that the processes required to support its repairs and maintenance teams were inefficient and very paper-intensive, with some…
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Satellite tracking for Luminus vans
The entire fleet of over 150 vans and minibuses at Luminus Housing have been fitted with web-based satellite tracking to improve utilisation and security. Since Luminus’ adoption of the Masternaut tracking service in January 2008, productivity has risen by 10 to 15 per cent and managers have better real-time and historic information about vehicle location,…
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On the road in Lewisham
London Borough of Lewisham is saving at least £60,000 per year following the introduction of mobile devices and job scheduling software to its workers. Lewisham employs 200 workers such as plumbers, carpenters and electricians, who deliver planned maintenance and repairs for 30,000 homes across the region. But each day, these workers had to visit the…
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Northgate gets busy
Places for People and Service Birmingham have signed contracts with Northgate Information Solutions for the delivery of mobile technology for their staff and maintenance workers. With a total order value of £1.2 million, Northgate’s mobile service is expected to speed up the delivery of personalised services for tenants and citizens and support flexible working such…
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Mobility strengthens Havebury team
Havebury Housing has equipped 50 members of its maintenance and repairs team with T-Mobile’s MDA Vario devices to improve customer service to tenants in its 5700 properties in West Suffolk. The PDAs allow them to receive job schedules, send and receive emails, use the internet and work on documents and applications while away from the…
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