The entire fleet of over 150 vans and minibuses at Luminus Housing have been fitted with web-based satellite tracking to improve utilisation and security. Since Luminus’ adoption of the Masternaut tracking service in January 2008, productivity has risen by 10 to 15 per cent and managers have better real-time and historic information about vehicle location,…
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Mobile Working
On the road in Lewisham
London Borough of Lewisham is saving at least £60,000 per year following the introduction of mobile devices and job scheduling software to its workers. Lewisham employs 200 workers such as plumbers, carpenters and electricians, who deliver planned maintenance and repairs for 30,000 homes across the region. But each day, these workers had to visit the…
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Northgate gets busy
Places for People and Service Birmingham have signed contracts with Northgate Information Solutions for the delivery of mobile technology for their staff and maintenance workers. With a total order value of £1.2 million, Northgate’s mobile service is expected to speed up the delivery of personalised services for tenants and citizens and support flexible working such…
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Mobility strengthens Havebury team
Havebury Housing has equipped 50 members of its maintenance and repairs team with T-Mobile’s MDA Vario devices to improve customer service to tenants in its 5700 properties in West Suffolk. The PDAs allow them to receive job schedules, send and receive emails, use the internet and work on documents and applications while away from the…
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A1 takes to the road with Consilium
A1 Housing has adopted mobile technology from Consilium to enable its maintenance teams to become more productive and deliver a more reliable service to its tenants. The 54-strong maintenance team at A1, an ALMO with some 7000 properties in Nottinghamshire, will use TotalMobile to receive and complete job information in the field, removing the need…
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New voice for Worcester
Worcester Community Housing has embarked on a £50 million, six-year programme of improved efficiency and better service delivery, encompassing considerable spending on property, resources, infrastructure and technology. To achieve its goals, Worcester Community Housing recognised the importance of developing a highly-skilled, mobile and responsive workforce, supported by an IT and communication infrastructure that could support…
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