A1 Housing has adopted mobile technology from Consilium to enable its maintenance teams to become more productive and deliver a more reliable service to its tenants. The 54-strong maintenance team at A1, an ALMO with some 7000 properties in Nottinghamshire, will use TotalMobile to receive and complete job information in the field, removing the need…
A1 takes to the road with ConsiliumRead More →
Mobile Working
New voice for Worcester
Worcester Community Housing has embarked on a £50 million, six-year programme of improved efficiency and better service delivery, encompassing considerable spending on property, resources, infrastructure and technology. To achieve its goals, Worcester Community Housing recognised the importance of developing a highly-skilled, mobile and responsive workforce, supported by an IT and communication infrastructure that could support…
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Integral introduces PDAs
Bootle-based Integral Housing Services has introduced hand-held mobile devices for the majority of its 260-strong workforce of electricians, plumbers, painters and plasterers, linking them to Integral’s call centre, its central computer systems and to many of its housing association and local authority clients around Merseyside. Ian Jones, housing services director, Integral, said, “We introduced PDAs…
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More mobility for Bradford’s builders
Bradford Community Housing Trust has given mobile PDA devices to its building services team in order to improve its customer service and increase productivity. Launched in February 2003, BCHT manages 22,000 homes, supported by 1000 staff in 12 offices in the Bradford area. A key part of BCHT is its 50-strong building services team which…
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No integration – no mobility
The industry seems to recognise that enabling mobile working is a priority, but over a third of housing associations have yet to develop their mobile working strategy as they address integration issues with their existing infrastructure. A recent poll from IBS OPENSystems indicated that only 38 per cent of housing associations have a mobile strategy,…
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