Bootle-based Integral Housing Services has introduced hand-held mobile devices for the majority of its 260-strong workforce of electricians, plumbers, painters and plasterers, linking them to Integral’s call centre, its central computer systems and to many of its housing association and local authority clients around Merseyside. Ian Jones, housing services director, Integral, said, “We introduced PDAs…
Integral introduces PDAsRead More →
Mobile Working
More mobility for Bradford’s builders
Bradford Community Housing Trust has given mobile PDA devices to its building services team in order to improve its customer service and increase productivity. Launched in February 2003, BCHT manages 22,000 homes, supported by 1000 staff in 12 offices in the Bradford area. A key part of BCHT is its 50-strong building services team which…
More mobility for Bradford’s buildersRead More →
No integration – no mobility
The industry seems to recognise that enabling mobile working is a priority, but over a third of housing associations have yet to develop their mobile working strategy as they address integration issues with their existing infrastructure. A recent poll from IBS OPENSystems indicated that only 38 per cent of housing associations have a mobile strategy,…
No integration – no mobilityRead More →
