Yorkshire Housing is trialling the use of aerial drones for property inspections across its 18,000 properties as an alternative to expensive scaffolding and mobile work platforms. The trial is part of the government’s ‘Connected Places Catapult’; the national scheme includes a ‘drone pathfinder catalyst’ programme, resulting in the housing provider working with Vantage UAV on…
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Mobile Working
Mobile and new ways of working
Housing Technology asked senior executives from Digital Space (formerly Timico), Fortem, NEC Software Solutions (formerly Northgate Public Services) and Places for People on the changes they expect from mobile technologies combined with new ways of working, in the context of repairs and maintenance, dynamic scheduling, remote access, tenant services, productivity and reporting. How has mobile…
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8×8’s real-time video repairs at Platform Housing
Platform Housing has extended its use of 8×8’s ‘experience communications as a service’ (XCaaS) cloud-based software with the addition of two-way video interaction for real-time repair diagnoses and fixes. Platform Housing’s maintenance subsidiary, Platform Property Care, conducted a pilot project to extend 8×8 XCaaS with 8×8 Video Interaction. During a month-long evaluation, the repairs and…
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Fortem’s smarter repairs with Totalmobile
Totalmobile’s Mobilise software is helping Fortem to digitise its repairs and maintenance service delivery. For nearly 20 years, Fortem has undertaken repairs and maintenance activities for around 40 social housing providers, and annually completes 400,000 repairs in occupied homes and prepares 10,000 vacant properties. The Mobilise cloud-based workforce software is enabling on- and offline working…
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Pursuing change and transformation at pace
A best-in-class enterprise architecture for housing providers is increasingly built on a cloud-first, mobile-first and web-first trio of guiding principles. In fact, these cornerstones, when combined with data and culture, form the basis of many of the digital transformation strategies that I have read about in the past year or so, and for good reason….
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Embrace multiple apps & maximise mobility
Mobilising people and processes is still a challenge, both technically and culturally. While the technology behind smart devices has advanced at pace since their introduction in 2008, and with the proliferation of mobile working over the past 18 months, further development has been expedited so we now have more access to software and hardware designed…
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