Following our last overview of the start-up IT companies in our sector (see Housing Technology magazine, January 2020), we return again for 2021 with a selection of ‘proptech’ companies and IT start-ups that are devoting either all or most of their focus on developing exciting new technologies for social housing, based on the recommendations we…
Proptechs and IT start-ups in housingRead More →
Mobile Working
Onward Homes deploys Aareon 1st Touch
Onward Homes has implemented Aareon’s 1st Touch mobile working software, integrated with its other business systems from MRI Software. Andrew Kidds, customer experience director, Onward Homes, said, “We’re excited to have implemented the 1st Touch mobile working software in partnership with Aareon and our business system supplier MRI Software. We’ve successfully integrated the two systems,…
Onward Homes deploys Aareon 1st TouchRead More →
EMH Homes saves £1 million with Totalmobile
EMH Homes has saved over £1 million in 2020 following its transition from paper-based scheduling to digital scheduling using software from Totalmobile. Before the introduction of digital scheduling, EMH’s group companies was each using different direct labour organisations, making it impossible to monitor and manage KPIs across the group due to a lack of connectivity…
EMH Homes saves £1 million with TotalmobileRead More →
Capita’s emergency services software to support housing repairs
Capita has won contracts with MHS Homes and Rochdale Boroughwide Housing to deliver ResponsEye, a video-streaming solution developed from Capita’s emergency services software, 999eye. ResponsEye enables tenants to live-stream videos direct to their housing provider’s customer support teams, without the need for a dedicated app. Tenants experiencing a problem with the property, such as a…
Capita’s emergency services software to support housing repairsRead More →
Totalmobile transforms operations at Coastline Housing
Coastline Housing has reported how it has transformed its repair processes and performance following its implementation of Totalmobile’s Connect cloud-based job management software. Coastline Housing originally chose Connect to streamline the delivery of its repair and maintenance services. The Totalmobile platform was then extended to support new service delivery innovations and power new digital services…
Totalmobile transforms operations at Coastline HousingRead More →
Orchard AccuServ’s integrated repairs at Hyde
Hyde Housing has chosen Orchard’s AccuServ software for its DLO-based repairs and maintenance operations. Five years ago, the housing provider’s system for managing the repairs and maintenance of its 14,500 properties was complicated, inefficient and untrustworthy. Its operations team was relying on numerous disparate business applications to manage its work, resulting in duplicate and often…
Orchard AccuServ’s integrated repairs at HydeRead More →