Platform Housing has extended its use of 8×8’s ‘experience communications as a service’ (XCaaS) cloud-based software with the addition of two-way video interaction for real-time repair diagnoses and fixes. Platform Housing’s maintenance subsidiary, Platform Property Care, conducted a pilot project to extend 8×8 XCaaS with 8×8 Video Interaction. During a month-long evaluation, the repairs and…
8×8’s real-time video repairs at Platform HousingRead More →
Mobile Working
Fortem’s smarter repairs with Totalmobile
Totalmobile’s Mobilise software is helping Fortem to digitise its repairs and maintenance service delivery. For nearly 20 years, Fortem has undertaken repairs and maintenance activities for around 40 social housing providers, and annually completes 400,000 repairs in occupied homes and prepares 10,000 vacant properties. The Mobilise cloud-based workforce software is enabling on- and offline working…
Fortem’s smarter repairs with TotalmobileRead More →
Pursuing change and transformation at pace
A best-in-class enterprise architecture for housing providers is increasingly built on a cloud-first, mobile-first and web-first trio of guiding principles. In fact, these cornerstones, when combined with data and culture, form the basis of many of the digital transformation strategies that I have read about in the past year or so, and for good reason….
Pursuing change and transformation at paceRead More →
Embrace multiple apps & maximise mobility
Mobilising people and processes is still a challenge, both technically and culturally. While the technology behind smart devices has advanced at pace since their introduction in 2008, and with the proliferation of mobile working over the past 18 months, further development has been expedited so we now have more access to software and hardware designed…
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Bad housing data, or how much is ‘Lodnon’ costing you?
This edition of Housing Technology is heavier on ‘data’ than normal, in part owing to our main feature article on data integration and straight-through processing as well as numerous contributed articles from data experts in our sector. In much the same way that a philosophical construct or mathematical theorem is only as strong as its…
Bad housing data, or how much is ‘Lodnon’ costing you?Read More →
Your Housing’s dynamic scheduling with Fast Lean Smart
Fast Lean Smart’s Visitour dynamic scheduling software has been chosen by Your Housing Group for its field-based operations. The new software will be first used by Fix360, Your Housing’s dedicated property maintenance division before being rolled out for the housing provider’s other functions such as surveyors and housing officers. Visitour will be integrated with Your…
Your Housing’s dynamic scheduling with Fast Lean SmartRead More →
