Many housing associations have welcomed the setting up of the Tenant Services Authority as it will be a more tenant-focused regulator. The new body is likely to take evaluation of tenant services from landlords to a new level. However, the new agency’s scope to shine the light on the quality of housing operations could also…
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Performance Management
Clearview scores its half-century
Bromford Group and Trust Housing Association recently signed up for Clearview’s planning and performance management system, taking the number of its RSL customers to 50. Clearview was selected by Bromford as part of its plan of becoming a three-star, excellent-rated organisation, with the Clearview Best Practice framework providing a structure to its improvement plans. Trust…
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Editor’s Notes: Hot stuff – Performance management
Performance management seems to be one of the hot application areas at the moment and there is certainly a correlation between the use dedicated performance management systems by housing organisations which have recently improved their Audit Commission ratings. This is for two reasons. The first is that the implementation of a dedicated system to measure,…
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Short notice of new customers for Clearview
Tor Homes, Croydon Churches, Peabody Trust and Housing Hartlepool have recently signed with Clearview Systems in order to streamline their strategic and performance planning frameworks. Their decisions were based on their need to be always ready for Short Notice inspections from the Audit Commission.
Redbridge Homes and Paradigm Housing sign with Covalent
London-based Redbridge Homes plans to implement Covalent Software’s performance management software to manage performance indicators, actions and risks, as well as self assessments and inspections. The ALMO employs some 150 staff and is due to be inspected by the Audit Commission in February 2009; it has had approval for Decent Homes funding of £39 million…
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Clear view of inspections for Evesham and Pershore
Evesham and Pershore Housing Association achieved a three-star rating with excellent prospects for improvement from the Audit Commission in September 2008, in part due to its use of performance management software from Clearview. Ian Hughes, chief executive, EPHA, said, “Clearview played a significant role in helping Rooftop [EPHA’s parent organisation] to achieve an excellent outcome…
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