What do you think about data standards in social housing? Are they unnecessary or urgently needed? How could data standards help your internal and external operations? What’s the role of the social housing sector’s IT suppliers to support data standards? And how and where would you actually use data standards within your housing operations? These…
Setting the standard for dataRead More →
Repairs
8×8 launches AI-powered Active Assessor
8×8 has launched Active Assessor to help housing providers identify and resolve common repairs and faults such as damp and mould. Built using 8×8’s AI-powered messaging platform and its native video-escalation functionality, Active Assessor gathers, stores and categorises data to prioritise situations that need immediate action. It can prompt tenants to schedule evaluations online or…
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BCHA takes on Propeller, More IQ & Rubixx
BCHA has overhauled its maintenance and repairs services using an integrated set of separate SaaS products from Propeller, More IQ and Rubixx. The software underpinning the housing provider’s new maintenance and repairs services was integrated and delivered within six months. Alongside Propeller’s workforce management solutions and integration services, More IQ’s software is providing intelligent scheduling…
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Southern Housing’s mobile transformation with Totalmobile
Southern Housing has chosen Totalmobile to transform its field-service and mobile operations. The decision follows the housing provider’s need to streamline its technology estate following the merger of Optivo and Southern Housing Group. Southern Housing has adopted Totalmobile’s suite of field-service solutions including Work Order Management, Enterprise Mobility and Lone Working Protection. Paul Waters, director…
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Rugby’s new repair service with Totalmobile
Rugby Borough Council has launched a revamped digital repairs service for its 3,500 properties, built on a cloud-based platform from Totalmobile. The Totalmobile system will be used to schedule repairs more efficiently and allow faster responses to changes. Totalmobile’s Connect and Mobile solutions are part of a cloud-based platform which assigns repair tasks to the…
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