In the face of the current UK housing crisis, where a staggering 90,000 new homes are needed each year to meet the increase in demand, the role of repairs and asset maintenance on properties is becoming increasingly critical.
Prioritising asset management
Housing providers grapple with the imperative of prompt repairs and maintenance to meet the needs of their residents and regulatory requirements. The demand for suitable housing isn’t just a numbers game; it’s about ensuring that existing properties are well-maintained and comply with strict regulations.
In recognising these priorities, housing providers must rethink their strategies. By investing in innovative technology that can schedule regular inspections and provide predictive maintenance, housing providers can not only proactively address problems before they arise, therefore reducing the risk of non-compliance with regulations, but also optimise their resources and budgets. By strategically distributing funds to critical maintenance projects and prioritising high-impact repairs, housing providers can enhance the overall quality of their properties, efficiency of operations and ensure the safety and well-being of their residents.
Avoiding emergency responses
The traditional approach to reactive repairs is no longer practical, both operationally and economically. Property management practices are now evolving towards a more proactive and holistic model.
The new approach emphasises preventive maintenance and frequent communication with residents to ensure secure and safe homes. By prioritising residents’ well-being and compliance with regulations such as Awaab’s Law, housing managers can create healthier living environments and reduce the risk of expensive repairs in the long run.
The integration of modern technologies, including smart sensors and digital management tools, can also boost the efficiency and effectiveness of property management practices. This strategic shift is not only more cost-effective in the long run but also aligns with the long-term sustainability of housing assets.
Decarbonisation challenges
While the social housing decarbonisation fund has been introduced as a step towards sustainable housing, more funding will be required to meet the needs in this sector. Property updates also need to encompass more than decarbonisation to address the needs of residents and to deliver overall property enhancements and modernisation objectives. By recognising these broader needs, we can develop housing solutions that are truly sustainable and foster thriving communities in the future.
Technology as the answer to complexity
With property and repair challenges growing in complexity, technology will play a pivotal role in transforming the sector efficiently and quickly. By using tools such as internet of things (IoT) devices and cloud-based platforms, organisations can monitor their assets in real time and improve decision-making, leading to reduction in downtime and unexpected disruptions to operations.
Integrating AI and machine learning will also be key to enabling more accurate forecasting of maintenance needs and energy consumption, leading to cost savings and improved sustainability practices. Staying at the forefront of technological advancements is crucial if organisations want to remain competitive, compliant and deliver exceptional service in today’s challenging landscape.
Data-driven decision-making
In the era of big data, using analytics is essential for housing providers. Data-driven decision-making ensures efficient resource distribution, directing maintenance and repair activities promptly to where they are most needed.
By incorporating data analytics into resource allocation, it paves the way for smarter investments, enhanced sustainability and improved tenant experiences. By harnessing the power of data, housing providers will unlock the game-changing ability to navigate the housing and property sector with flexibility, accuracy, and foresight.
A holistic approach to sustainability
To tackle the UK housing crisis effectively, it’s essential to adopt a holistic strategy that looks beyond just numbers and delves into the fundamental aspects of repairs and maintenance. Regular upkeep plays a pivotal role in ensuring that housing remains safe and comfortable for inhabitants. Moreover, strategic asset management, focused on maintaining and increasing property value over time, is crucial for long-term sustainability.
Furthermore, the integration of technology is essential in housing management. Whether through energy-efficient smart-home systems or user-friendly digital platforms for efficient maintenance requests, technology offers rapid and innovative solutions to elevate housing services. Proactive implementation of these advancements can address present housing challenges while establishing a sustainable and effective housing environment for future generations.
David Webb is the managing director of property and facilities management at Totalmobile.
