What happens when you have a conversation about how technology and data could be the ‘silver bullet’ to the many challenges and hurdles faced in social housing? The answer is a small and committed group of individuals from housing providers, government, local authorities and consultancies who have formed to champion the ideas of collaboration, transparency…
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Contributed Articles
Under pressure… How technology can help
Our sector faces a daunting set of challenges including ageing infrastructure, rising living costs and residents with complex needs, all while being scrutinised by new regulatory standards. Can technology help find solutions? Our homes and communities have an impact on our relationships, employment prospects and educational outcomes as well as our mental health. Every home…
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Using AI to connect past and future
In 2024, Teign Housing needs to be working predictively by using AI, rather than focusing solely on what has already happened. That’s exactly what Housing Insight is doing, which is one of the reasons we chose to work with the software provider. Teign Housing brought in Housing Insight because we needed better engagement with our…
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Leaning towards change and innovation
Over the years, best practice project management frameworks and methodologies such as Prince2, Agile, Lean, ITIL and COBIT have been adopted across both public and private sectors to facilitate significant change programmes and business transformation. Having spent many years in the public sector driving change and innovation, I’ve consistently leaned (excuse the pun) towards Lean…
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Self-customisation killed the ‘home brew’
My first job, while still at university, was to help a company move its customer relations database from an Access creation to an industry standard CRM. That was back in 2000, and ‘home brew’ low-code options have been around far longer. They all have the same back story, led by someone who knew a particular…
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Reducing the cost of software quality
Is anything more important than stopping defects from escaping into live operations and disrupting users? In almost half of organisations, it seems that reducing the costs of development, testing and bug-fixing are more important. This insight came from a 2023 survey Acutest commissioned from IDC/ Foundry. Of the 109 organisations surveyed across various business sectors…
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