What keeps your CEO awake at night – perhaps customer behaviour, tenant engagement, reporting, regulatory governance, viability compliance, keeping in line with KPI statistics, fraud detection and GDPR, to name just a few? Orchard Data Value services We look for patterns and analyse performance and behaviour to deliver tangible, actionable results fast, so you can…
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Contributed Articles
Clownfish, anemones & symbiotic compliance
MyHomePassport’s CEO and founder, Dr Christopher Ford, considers the ‘missing piece of the jigsaw’ that incentivises tenant compliance to promote better outcomes for both tenants and housing providers. These days, thankfully, there is much greater emphasis on creating better living environments, offering improved customer services, digitising interactions and creating housing provider performance indicators. It is…
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The role of IT in mergers and partnerships
Mergers and partnerships in social housing have been gathering pace as a growing number of housing providers look for M&A benefits such as efficiency savings and economies of scale, making housing more affordable, and creating opportunities to build more new homes. Following the success of the mergers and partnerships presentation at the Housing Technology 2019…
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A new approach to repairs – Data aggregation and mapping
I once worked with a housing provider that had a mystery problem. The number of tenant complaints it received suddenly shot up. Every week more people grumbled about their home. Some reported wet walls and window condensation, others talked about damaged furniture and a few tenants said they were having breathing difficulties. Operatives were dispatched,…
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Data management in housing – Better analytics, intelligence and access
In February 2019 and for the first time in history, there were more people in the world over the age of 65 than under five. An ageing population raises the question; how can data and new technologies help housing providers to deal with some of society’s most vulnerable people and complex needs? Keeping track of…
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Managed services for VFM and operational efficiency
If there’s a key element that ensures success when developing IT systems in housing, it’s listening to clients’ needs. Consequently, Aareon is always exploring different models of fulfilling clients’ expectations. This means identifying detailed system requirements and assessing the processes involved. One of the technology trends that delivers the flexibility to achieve this is managed…
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