When the government published its ‘Government Transformation Strategy’ in early 2017, its ambition was clear: to transform the relationship between citizens and the state by expanding the public sector’s digital footprint so UK citizens could benefit from more streamlined, cost-effective, and responsive public services. The strategy is foundational to overcoming the increasing pressure on public…
Low code – Empowering digital transformation from withinRead More →
Contributed Articles
From concerned to compliant
Is it possible to achieve 100 per cent compliance across all services without your already over-stretched budget taking a massive hit? Yes, says Dave Wilson, operations manager at Propeller. If you were asked to prove your organisation was 100 per cent compliant across all services (gas, electricity, general repairs, fire and asbestos), how long would…
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Becoming an insights-driven organisation
Data is the fuel of your business; you’ll have heard plenty of times before how the insights you can glean from it will unlock better products and services, improved customer experiences, greater agility, and lower risk. And while most organisations have some sort of analytics or business intelligence (BI) capability, few have the true ability…
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Artificial intelligence in housing
Artificial intelligence (AI) powered solutions, in particular smart chat-bots, can help housing providers to transform themselves and meet the demands of the digital future. The digital future of social housing A recent survey by 3C Consultants suggested that by 2025 the typical housing provider will be fully digitised, offering 24/7, personalised services and having the…
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Personal data and GDPR
ParaDPO’s co-director Clifford Barton explains how GDPR is now part of our everyday existence (not that the Data Protection Act 2018 is beyond current thought), ranging from the curious tenant or the fractious employee wishing to exercise their rights over how their personal data is used, to the largest housing providers with a duty of…
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Intelligent connectivity – Not a just a pipe dream
As BT launches its Intelligent Connectivity future networks proposition to the market, a number of my CIO customers across the housing sector have asked me how this is relevant for them. Why would more investment in the network underpin any digital transformation plans to achieve a smarter digital future? On the one hand, procurement frameworks…
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