Housing Technology interviewed Itica’s director, Neville Brown, on the merits of best-of-breed applications vs. enterprise resource planning (ERP) software in social housing. What’s the background to the single platform vs. best-of-breed debate? The housing sector is undergoing significant change at a time when the options for delivering systems are increasing, therefore it’s right that housing…
A single IT platform or best-of-breed?Read More →
Contributed Articles
Is text messaging right for you?
Ofcom reported in 2017 that 94 per cent of adults in the UK now own or use a mobile phone. Text messaging therefore presents housing providers with a powerful tool to improve the quality of their communications with tenants. OmniLedger’s sales and marketing executive, Eric Lau, explores the implications involved with adopting intelligent text messaging…
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Asset management for smaller RSLs
If you’re an asset manager, you’re probably consistently having to do more and with less, just like many of your colleagues in other areas of your operations. The situation is compounded further in smaller housing providers where every member of your team has to ‘wear a different hat’ every day and juggle different responsibilities –…
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Can you innovate backwards?
When we talk about innovation in social housing, we always assume it means doing or creating something new to address something going forward, such as addressing the status quo to make the future better. What if we could innovate to address legacy issues, removing the need to create a date in the future where everything…
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Using technology for a more personal approach
Northgate Public Services’ development director, Ewan MacLarty, says it’s time to focus on creating more face-to-face and personalised contact with tenants. A one-size-fits-all approach to housing is in danger of failing tenants as highlighted in a recent report by Shelter. The report revealed that as many as 48 per cent of families in social housing…
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Edge value – How to achieve BoBSVoT…
The premise of enterprise resource planning (ERP) systems is simple; by integrating all of an organisation’s processes and data into a single platform, efficiency, effectiveness and security can all be increased while lowering the total cost of ownership (TCO). To further ‘acronymise’, in housing providers’ IT departments this is often conflated with achieving a single…
Edge value – How to achieve BoBSVoT…Read More →