It’s now two years since Steve Lamb and I left the ‘client side’ of the housing sector to work in a technology business which specialises in supplying IT solutions to the housing sector. These two years at Housing Support Pro have flown by, bringing new challenges, opportunities and inspiring new ideas. Our business continues to…
Breaking the circle… A personal viewRead More →
Contributed Articles
Digital transformation success – Icebergs and hothouses
There’s a humorous little Irish story about a man on a journey in Ireland. As he sets off for his destination, he comes to a T-junction but doesn’t know which way to turn. He stops and asks a local farmer who happens to be standing by the side of the road for directions. But the…
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A day in the life… at Coastal Housing
If I’m feeling lazy, my day will start around 8am with black coffee and a mailbox of backup and maintenance notifications. If I’m not feeling lazy, I’ll slope in around 9am after being good and going to the gym, by which time the notifications will have been attended to by our lead support analyst, Mat…
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When housing IT projects go wrong
Housing providers’ IT projects now support a rapidly changing, increasingly mobile workforce that provide services to increasingly tech-savvy and demanding tenants. In a world where customers are used to placing orders via smartphone for next-day delivery, the bar is now set high for repairs and maintenance service levels and innovation including IoT; and residents can…
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Spotlight on gender in housing IT
Coastal Housing Group and Sovereign Business Integration Group look at how gender diversity in housing IT is changing in a traditionally male-dominated sector. Has the role of women in society ever been so hotly debated? From women’s suffrage to the recent gender pay gap headlines, the debate rages on. Recent reports have gone onto reveal…
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Asset data and the VfM standard
Homes England has a revised value for money standard that requires you to make the best returns on your assets: Does it feel like you could be going in the right direction at last? As ever, the devil is in the detail, as Mike Victory Rowe explains… The Homes England consultation to strengthen the VfM…
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