Neil Harvey, CTO of Kirona, explores how housing providers can turn periods between tenants around more effectively and use IoT technology to minimise void periods. Void. It’s an unpopular word in most sectors and settings, and the housing industry is no exception. Empty properties equate to immediate lost revenues since no rent is collected, but…
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Contributed Articles
Homelessness prevention at the heart of housing
With the Homelessness Reduction Act coming into force from April 2018, local authorities in England are gearing up to meet the new requirements. All social landlords have a critical role to play, but compliance with the new laws should be only part of the story. Roger Birkinshaw, housing director at Northgate Public Services, emphasises the…
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The impact of mobile technology in housing
Mobile technology is rapidly developing and early-adopting housing providers are already seeing the benefits to their frontline staff, field service operators and their customers. Capability is developing all the time and some technology specialists are working directly with housing providers to provide systems exactly tailored to the housing sector. There are three elements that make…
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The importance of UX and UI
What does it mean when we talk about UX & UI? UX is short for user experience and is essentially about how a person feels when using a product or service. As well as the core usability of the product, we look for how easy it is to use the system, efficiency in performing a…
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New Year resolutions for service teams
January can be difficult. It shouldn’t be a surprise that stories abound about ‘Blue Monday’, the so-called most depressing day of the year. However, the beginning of the year can be a great opportunity to re-evaluate how we approach big issues and challenges. The custom of New Year’s resolutions has been with us for more…
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Using technology to combat rent reductions
With housing providers being forced to reduce rents by one per cent per year since 2016, the UK’s Institute for Fiscal Studies has calculated that this will equate to a 12 per cent reduction in real terms by 2019/20. Add the need to comply with this year’s GDPR legislation and housing providers are under ever…
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