Increasing external pressures on the housing sector, including TSMs, a greater focus on compliance and a drive towards personalised services, often lead to new technology and data initiatives. Platform Housing’s director of EPMO Tamara Fyffe and head of data, analytics and AI Richard Hawkes discuss their conflicting and complementary opinions on whether you should build…
Platform Housing – The build vs. buy debateRead More →
Contributed Articles
Are you the one in ten?
Working on large IT projects or software rollouts, we know the feeling when ‘go live’ is imminent, stakeholders are briefed, status reports are showing more green than red, and all bugs have been found… or have they? Nine out of ten organisations report finding severe defects that were not identified before they went live. This…
Are you the one in ten?Read More →
Cyber-security and hybrid working
The housing sector is now much more aware of the threats posed by cyber-criminals than it used to be. But as attacks increase in frequency and sophistication, and with more staff working either remotely or in a hybrid model, it’s essential that housing providers and their employees remain vigilant and have the ability to adapt…
Cyber-security and hybrid workingRead More →
Harnessing IT for better stakeholder engagement
In social housing, it is easy to become overly-focused on the technology we use to deliver services and forget the people who are behind everything. From the staff who work in your organisation to the tenants whose housing you provide, the fact is this business is about people. The best way to improve how you…
Harnessing IT for better stakeholder engagementRead More →
A ‘smart’ approach to compliance today and tomorrow
For housing providers, the responsibility of managing compliance can be incredibly challenging because it can be difficult to demonstrate. Previously, documents and reports would have been physically stored and logged for the thousands of social properties across the UK, with their compliance status almost a guessing game once the reports were filed. Following the introduction…
A ‘smart’ approach to compliance today and tomorrowRead More →
Building happier and safer communities
Social housing has always been more than just about putting a roof over people’s heads. It’s about fostering a sense of belonging, ownership and inclusion through vibrant and cohesive communities. In the government’s social housing green paper, residents talked about pride in their community, but ‘how sometimes this was let down by poor neighbourhood management,…
Building happier and safer communitiesRead More →