This article explains how Secured by Design, the national police crime prevention initiative, is working with companies to overcome the challenges of achieving dual certification for both fire and security at communal entrances to blocks of flats. Secured by Design (SBD) has announced that doors that are described as fire doors, or where fire performance…
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Contributed Articles
Social & financial scores for your housing portfolio
We are increasingly asked by housing providers to help them gain a holistic view of their property portfolios. They need social and sustainability metrics alongside the financial NPV scores to achieve the objective of reporting both financial and social returns across their business and as the saying goes, “what gets measured, gets done”. Having a…
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Underpinning digital transformation in today’s housing sector
Ever since the government published its UK Digital Strategy report last year, housing providers have found themselves increasingly attuned to the digital needs of tenants. In the policy paper, a digital inclusion agenda calls for people in every part of society, irrespective of age, gender, physical ability, ethnicity, health conditions, or socio-economic status, to be…
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AI and customer services
The recent government budget towards the end of 2017 showed us that housing is higher up the political agenda than before, with a government commitment of over £15 billion of new financial support for new housing as well as freeing up housing providers to borrow to build. With the building of all of these new…
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Successful e-procurement in housing
In this interview, Anchor Group’s head of procurement, Iain Dawson, and Science Warehouse’s business development manager, Richard Porter discuss their joint implementation of a new e-procurement and e-invoicing system. What were the reasons behind Anchor’s transformational change? The driving factors were to make buying easier for our staff, reduce the internal costs of our ordering…
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A toolkit for achieving digital business transformation
Many consider leadership to be the management of change and the social housing sector is certainly undergoing rapid change. So how should business leaders navigate and guide their organisation through this change process? A major survey of senior executives in late 2016 revealed that, for most, digitisation was the key, moving services online so that…
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