It doesn’t seem so long ago that universal credit (UC) was first introduced in pilot schemes around the country but we’re now just over halfway to full implementation, according to a House of Commons blog. The progressive UC roll-out to specific groups and geographic areas means that although an increasing proportion of claimants now receive…
How analytics can help with UC and maintain your incomeRead More →
Contributed Articles
Secured by design
In this article, Jon Cole, chief operating officer of Secured by Design, the national police crime prevention initiative, looks at how visitor and access control systems can keep tenants safe in blocks of flats while providing landlords and the police with an unprecedented opportunity to investigate system misuse. Having a way of controlling who can…
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Does your privacy policy measure up?
Civica’s executive director for housing and asset management, Jeff Hewitt, looks at the results of a recent survey into privacy policies for housing providers ahead of the 2018 GDPR legislation. When it comes to the collection and storage of extremely sensitive data, housing providers often hold vast amounts of records about both their tenants and…
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The challenges of a digital world
Hardly a day goes by without someone on the news telling me advances in artificial intelligence will result in job losses among humans, how digital automation will do the same, and warnings about the possibility of another cyber attack. It’s all enough to put you off your Coco Pops! The days of ICT simply keeping…
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The changing face of technology in housing
As part of its 50th year anniversary, Orbit Housing has delved into its archives to draw out a timeline of the changing face of technology; from the first PC arriving in the office to offering real-time feedback to its customers. March 1985 – Orbit’s emergency response unit In 1985, the Orbit emergency response unit (ERU)…
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Getting ready for GDPR
If someone isn’t already working on GDPR readiness in your organisation, they should be. The aim of this article is to cover the tasks every housing provider should undertake in order to be as ready as possible for the new regulation in May 2018. This article doesn’t cover what GDPR is or why it’s coming…
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