In February 2016, Asra Housing Group started a three-year, £1.3 million revolution of the way it does business. The challenge? To get the majority of our services online by March 2017 and an ambitious target of 65 per cent online-only customer contact by 2019. The opportunity? Improved customer satisfaction and annual savings of close to…
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Contributed Articles
Psychology and IoT security
An Englishman’s home is his castle. To what extent an Englishman’s smart home is his smart castle, we don’t yet know. Where tentative IoT devices are already available, promises and expectations paint a future where technology “merges physical and virtual worlds, creating smart environments to improve lives and enhance wellbeing” (European Commission H2020 Digital Agenda)….
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Housing heads for the cloud
One of the things I think our sector suffers from is the belief that it is inherently different from all other sectors. But from my point of view, all sectors need to adopt technologies that allow and facilitate growth. In a commercial world, businesses are driven by profit and the need to deliver returns for…
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2017’s top IT security considerations
IT security isn’t news, it’s business critical. Protecting your IT system and the data within it is essential. For any organisation operating in today’s digital landscape, IT security is a very real concern. With stories of high-profile hacks, breaches and data leaks continually making headlines, it’s tempting to think that it’s just the major players…
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Appura’s view of the cloud
Elon Musk on a housing estate. That’s not a place you expect to find the billionaire owner of PayPal, Tesla and Space X, to name just a few of his pastimes. However, this is no ordinary housing estate. It’s a presentation set constructed for the purpose of launching his latest world-changing product called Tesla Solar…
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Data is a currency – Spend it wisely
Data is becoming a currency, but how do we derive value from it? We leave trails of data wherever we go these days. Each time we click on a website, or buy something, sign up to a newsletter or interact with an organisation, we produce data that, when aggregated and analysed, can reveal trends about…
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