In this connected age, customers across all sectors expect more than they ever have before from the services they consume. For businesses, this presents a challenge in meeting with ever-changing demands in order to secure long-term sustainability. This applies to the housing sector as much as it does to the retail or entertainment sectors. Meeting…
Can the housing sector ever see residents as customers?Read More →
Contributed Articles
Emerging technologies in social housing: bots and beyond
With the technology now surrounding us resembling gadgets from the pages and images of science fiction, it can sometimes be too easy to dismiss these technologies as fads or ‘gadgets for geeks’. Instead of passing on these technologies, shouldn’t we pause to see what these innovative products and applications could introduce into the social housing…
Emerging technologies in social housing: bots and beyondRead More →
Housing IT executives meet to develop next-generation SharePoint solutions
Greensquare’s group head of ICT, Rob Fletcher, reports on how a group of housing IT professionals met in London at the beginning of April with TSG at their London offices to discuss the integration of Microsoft Office 365 SharePoint Online with housing management systems. The session was attended by representatives from GreenSquare Housing, Sentinel Housing,…
Housing IT executives meet to develop next-generation SharePoint solutionsRead More →
Estate regeneration is part of the 21st century – let’s make it feel that way
Commonplace was recently included in the London Mayor’s good practice guide for estate regeneration, which gives us genuine pride. But more importantly, it indicates that times really are changing. More and more frequently I hear acknowledgement and even genuine enthusiasm from councils, property developers and housing providers about the need for communities to be at…
Estate regeneration is part of the 21st century – let’s make it feel that wayRead More →
Is the LHA cap working?
Is the local housing allowance (LHA) cap creating a postcode lottery for the most vulnerable in our society? Where rents are at their lowest in the poorer areas of the UK, the development of new homes is often being redirected to less needy areas in order to gain higher returns. With various freezes and cuts…
Is the LHA cap working?Read More →
Start-up the innovation
2016/17 has been RHP’s ‘year of innovation’, the foundation of which was rolling out last April the UK’s first all-digital housing service, RHPi. The service, which is designed to lower costs while also improving service, will help us to invest £250 million over the next eight years in providing more affordable homes. For us, a…
Start-up the innovationRead More →