Interest in unmanned aerial vehicles, more commonly referred to as drones, has grown significantly over the past few years. This increase in popularity has prompted an influx of publicity, both wanted and unwanted, most notably the reported collision between a drone and a British Airways flight at Heathrow airport. However, although this recent peak in…
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Contributed Articles
Opening doors to tenant appointments
1st Touch CEO Greg Johns comments on how doorstep appointment technology will be the next IT revolution to reach housing providers. In his view, the benefits are especially attractive to those seeking greatly enhanced customer service levels for their tenants. I’ve always believed that the quicker that customers can get their needs addressed fully, then…
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Is your cloud really necessary?
It’s easy to find companies and people to wax lyrical about the benefits of cloud computing, but it’s not often that anyone highlights the disadvantages. It’s true that cloud has become an industry and ecosystem in its own right and has demonstrated its value time and again in user situations, so much so that industry…
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Cracking down on rogue landlords
In recent editions, Housing Technology has highlighted how the Housing and Planning Bill has major repercussions for how the social housing sector deals with its rogue landlords. What concerns me is the numbers; 16 per cent of privately rented homes are unsafe*. That’s around 740,000 people in the UK living in properties which may have…
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The housing provider of the future
The Hyde Group’s ICT director,Tim Linsdell, and Northgate Public Services’ director for housing solutions, Trevor Hampton, discuss the future of IT in the housing sector. How will the current pressures on social housing impact housing providers over the next ten years? Trevor Hampton, director for housing solutions, Northgate Public Services, said, “There’s a clear trend…
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Noise nuisance app from Pinnacle PSG
Pinnacle PSG’s quality and performance manager, Tarequl Islam, explains how they have introduced their ‘noise app’ from RH Environmental to their housing management contracts in London. Pinnacle PSG’s London contracts serve over 15,000 social housing properties and a further 4,000 leasehold properties. One of the key aspects of our service is dealing with anti-social behaviour…
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