Research shows that cyber criminals are actively targeted the housing sector, probably because it’s undergone significant digital transformation. As expected, this transition has coincided with a 20 per cent rise in cyber attacks against the sector as of October 2023, highlighting the growing threat posed to the sector by offensive cyber operations. Housing organisations are…
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Contributed Articles
Reflections on Housing Technology’s Data Matters 2024
As I reflect on our third Data Matters one-day event at the British Museum in central London, I feel a great sense of achievement, not only for Housing Technology but also for the entire social housing sector. Data Matters 2024 brought together so many knowledgeable professionals and it was truly exciting to see how engaged…
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Procurement & innovation
Procurement usually gets the blame when innovation is blocked in social housing. Public-sector buying teams, with all their perceived rules and regulations, are branded as spend controllers, not disruption enablers. I’ve worked in housing procurement for nearly ten years so I recognise this label only too well. Sometimes it is justified (rigid public procurement laws…
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An anti-phishing recipe – MFA & security awareness
Link embarked on a transformative cyber-security journey in 2019 by implementing mandatory multi-factor authentication (MFA). This initiative empowered all colleagues to combine their password with a one-time code provided by SMS, voice call or authenticator app. This article delves into the strategic approach taken by Link to fortify its cyber-security posture and reduce the threat…
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The power of collaboration – Embracing AI in housing
Artificial intelligence (AI) has the potential to revolutionise social housing by enhancing efficiency, improving service delivery, and increasing tenant satisfaction. However, to fully embrace its potential in our sector, we need to ensure a collaborative effort focused on sharing experiences, knowledge and best practices. Drawing on insights from our recent white paper (Embracing AI in…
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Some things change, some stay the same
When I reflect on two decades of technology in social housing, I think about The Pretenders… Towards the end of the decade known as the ‘noughties’, it wasn’t uncommon to still find green-screen systems, probably encased in a more friendly GUI, running at the heart of your typical housing provider. These business-critical systems would be…
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