Housing providers rely on CCTV to protect their residents and properties. So many property managers will be worried after reading in the national press last month that MI6 is concerned that some CCTV cameras pose a potential threat to national security. The article highlighted that China is Britain’s largest supplier of CCTV equipment and expressed…
How secure are your CCTV systems?Read More →
Contributed Articles
Futures Housing’s unified & multi-channel communications – It’s all about change
Futures Housing Group continues its drive to create effortless customer experiences and revolutionise its operating model using Microsoft Skype for Business and Enghouse Interactive Contact Centre (EICC). In this third article in a series of four (see Housing Technology, July & September 2016 issues, for the two previous articles), Gavin Hitchcock, head of ICT at…
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Getting ready for pay-to-stay
Plans to make pay-to-stay compulsory for local authorities have proved somewhat controversial and have been beset by delays through parliament as a result of the changing political landscape. However despite these delays, from April 2017 local authorities will be required to charge pay-to-stay rents to their tenants in higher income brackets. It will remain discretionary…
Getting ready for pay-to-stayRead More →
Collaboration, control and compliance with Valueworks
Housing Technology interviewed Valueworks’ executive chairman, Matthew Trimming, on what the software company does, recent changes to the company, and how it’s helping housing providers to achieve better collaboration with their contractors and external suppliers. What does Valueworks do in the housing sector? Valueworks is a software company that provides a collaboration platform to landlords,…
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Futures Housing’s multi-channel communications – Preparing to execute
As part of a major shift towards creating effortless customer experiences, Futures Housing Group is rolling out brand new systems across its operations to help staff work with greater flexibility and give tenants more ways to interact with them. In order to achieve this objective, Futures Housing is implementing Microsoft Skype for Business (SfB) and…
Futures Housing’s multi-channel communications – Preparing to executeRead More →
Calculating pay-to-stay rents in Canada
Canada has linked household income to social housing rents since the 1970s and along the way, the country’s housing providers have negotiated many of the same problems that face the UK’s housing providers as they implement the government’s planned pay-to-stay programme. Social housing providers in Canada are required to capture the same financial information as…
Calculating pay-to-stay rents in CanadaRead More →
