Fit for the future. That’s been the phrase on everybody’s lips at Longhurst Group over the last year. We’re confident that we’re fit-for-purpose but the challenge we’ve faced as an ICT team is how to also ensure that we’re ready for what is yet to come. So how can you prepare for the unknown? In…
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Contributed Articles
Can customer services save social housing?
The future of housing is unclear. Peter Graddon, director of Omfax Systems, providers of dynamic scripting solutions for the social housing sector, talks about how enhanced levels of customer service can help to save social housing. The issue We are facing a housing crisis with a huge lack of availability of affordable homes. According to…
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#HTtop5
As a new media and channel specialist at Red Kite Community housing, welcome to the first ever #HTtop5… A bitesize chunk of technology news goodness, wrapped up in a delicious layer of creative possibilities, kind of like a tech-news sausage roll. So sit back, prepare your taste buds and take a housing-size bite of the…
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What makes a successful digital organisation in the housing sector?
Digital transformation, a source of confusion and worry for leaders in the housing sector, is nothing to be afraid of. It more or less refers to getting a business ready to operate in a changing digital environment. Uncertainty surrounding the impact that Brexit will have on the market has, for at least the short term,…
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Probing security flaws in tenants’ energy consumption
The Heat Networks (Metering and Billing) Regulations 2014 were introduced with the objective of empowering the end-users of communal heating systems to better manage their energy use through the installation of individual heat energy meters and free access to consumption data. Two years further on, district heating specialist Insite Energy’s managing director, Peter Westwood, explains…
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Using CCTV to manage your properties
For most housing providers, CCTV is used to protect people, property and assets by providing visual surveillance. However, if you connect it to the internet – the so-called internet of things (IoT) – it can do so much more. MHS Homes has been trying out the technology and has identified many applications which neither they…
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