The success of HACT’s Community Insight – affordable, GIS-powered community profiling and housing data-mapping software now used by more than half of the largest 150 housing providers in the UK – demonstrates the value of carefully-focused feature sets, workflow integration, immediate cost savings through implementation, and low training and installation overheads. One of the biggest…
App-based mapping in housingRead More →
Contributed Articles
CCTV – Reducing the risks you simply can’t see
Many years ago I was having lunch with a technology guru called Dr Alan Solomon (you can tell it was the 1990s because we were actually having lunch in a proper restaurant rather than sandwiches around a meeting room table). Between munching on a large plate of spare ribs washed down with quite a few…
CCTV – Reducing the risks you simply can’t seeRead More →
Peaks & Plains – Taking a user-focused approach to the web
Our website has long been a vital channel for servicing our customers. And as a result, we are always looking for ways that it can be improved to help us serve them better. This year, we are working with digital user experience (UX) agency, Sigma, to further digitalise our services so we can provide a…
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Effective IT has never been more important – and housing providers know it
We recently surveyed a number of professionals in the housing sector on how they see IT helping them deal with the myriad pressures they face. The results were, to put it mildly, eye opening. Far from being a drain on resources, technology was the saviour. 97 per cent said that IT solutions were important to…
Effective IT has never been more important – and housing providers know itRead More →
From connected homes to connected housing
This could be the year in which the internet of things (IoT) finally finds its place in the home with business cases becoming sharper and an increasing awareness among housing providers of the potential value that connected devices can offer their organisations. More and more housing providers are understanding the value that collecting real-time data…
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Data protection – Does it really apply to us?
For housing providers, storing significant amounts of personal data is now the norm. Much of it is a natural response to the challenges thrown at the sector over the last few years, such as welfare reform and universal credit, as well as identifying protected characteristics to ensure that we are offering a fair service that…
Data protection – Does it really apply to us?Read More →