Weighing up costs versus benefits is an established commercial balancing act that helps to decide the uptake of new products, services and technology across all industries. It’s particularly relevant to CCTV because, until now, the balance for most organisations has seen the costs outweigh the benefits. There are a multitude of reasons for this. But,…
Tipping the scales towards visual surveillanceRead More →
Contributed Articles
Oneserve’s views on field service management
Oneserve has reported that the market it operates in is being stifled by the market leaders who are putting their own interests before the needs of their customers. Operating in a service-oriented market, Oneserve is calling this a fundamental flaw, questioning the integrity of such providers and the quality of the service they deliver to…
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The connected van and beyond – What digital can do for asset management
Digital services have become extremely important in the modern commercial world. By using digital innovation, companies can improve their employee and asset productivity; providing increased customer satisfaction. It’s true for every sector that businesses who fail to adapt to the digital landscape risk being left behind by their competitors. Alternatively, a new market disrupter, such…
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Bad apples – An open letter to the housing sector
Dear Social Housing Sector, Two members of Gabriel Star were fortunate enough to attend the Tenant Management Forum at Old Trafford recently. After standing in awe at the beautiful stadium and sipping coffee, the forum’s attention turned to sharing ideas and discussing best practice for managing interactions with tenants. Speakers formed a procession to stand…
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Thames Valley Housing goes digital for its tenants
2015 was an ‘annus horribilis’ for UK housing providers, plunging them into what the Financial Times described as their biggest financial crisis when the July Budget saw the Chancellor impose a rent reduction of 1 per cent a year for the next four years. Coming hot on the heels of cuts to welfare and changes…
Thames Valley Housing goes digital for its tenantsRead More →
Smarter asset management – The time for talking is over
What is smarter asset management and what does it mean for housing providers? The world is now a very different place for social housing. Recent events such as welfare reform and rent reductions mean that housing providers are under increasing pressure to radically remodel service delivery in order to reduce operational costs. In order to…
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