For a digital inclusion programme to succeed, it’s imperative to first understand that demand is linked to supply – put simply, the priority must be the provision and availability of digital infrastructure, which will form the backbone of the programme. Unfortunately, many housing providers don’t realise that they have the power to affect what digital…
The ‘digital by default’ infrastructure of the futureRead More →
Contributed Articles
Five steps to delivering digital services in housing
The government has set out its ambition to reduce the number of people who are offline by 25 per cent this year and a further 25 per cent each year for the following two years. In addition, it is aiming for 80 per cent of universal credit applications to be made online by 2017. The…
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Life-enhancing technologies for housing and care
We started the Housing Learning and Improvement Network (LIN) with the belief that when great people come together and share ideas, inspirational things happen. What has become apparent over the last few years is that person-centric, connected care, while widely regarded as the future of healthcare, remains a mystery to many people. With an increasing…
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Asset management software – Balancing operational and strategic demands
The time when asset management systems could get away with only maintaining and reporting on accurate component, servicing and regulatory data is over. These days, housing providers need systems that incorporate active asset management, asset and liability registers, workflow, GIS, mobile working and comprehensive integration with housing, finance, CRM, EDM, direct works and other systems….
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Digital – It’s all about data
As I write this article, I am reminded of Bill Clinton’s election speech for the 1992 US presidential election, “It’s about the economy, stupid”, which during his campaign, Clinton’s strategist, James Carville, posted this slogan on his office door as a way of motivating staff and politicians to stick to one of the key messages,…
Digital – It’s all about dataRead More →
An asset beyond the standard
Rob Griffiths, deputy chief executive and chief financial officer at Longhurst Group, explains how modifying an online system provided a cost-efficient solution to a new compliance standard. The Homes and Community Agency’s governance and financial viability standard has once again raised the bar for regulatory compliance in the UK’s housing sector. So this year, asset…
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