Digital services have become extremely important in the modern commercial world. By using digital innovation, companies can improve their employee and asset productivity; providing increased customer satisfaction. It’s true for every sector that businesses who fail to adapt to the digital landscape risk being left behind by their competitors. Alternatively, a new market disrupter, such…
The connected van and beyond – What digital can do for asset managementRead More →
Contributed Articles
Bad apples – An open letter to the housing sector
Dear Social Housing Sector, Two members of Gabriel Star were fortunate enough to attend the Tenant Management Forum at Old Trafford recently. After standing in awe at the beautiful stadium and sipping coffee, the forum’s attention turned to sharing ideas and discussing best practice for managing interactions with tenants. Speakers formed a procession to stand…
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Thames Valley Housing goes digital for its tenants
2015 was an ‘annus horribilis’ for UK housing providers, plunging them into what the Financial Times described as their biggest financial crisis when the July Budget saw the Chancellor impose a rent reduction of 1 per cent a year for the next four years. Coming hot on the heels of cuts to welfare and changes…
Thames Valley Housing goes digital for its tenantsRead More →
Smarter asset management – The time for talking is over
What is smarter asset management and what does it mean for housing providers? The world is now a very different place for social housing. Recent events such as welfare reform and rent reductions mean that housing providers are under increasing pressure to radically remodel service delivery in order to reduce operational costs. In order to…
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Harness your power to transform with purpose
The organisation of today is a complex animal, and housing providers are no exception to that rule. Demand for efficient, modern and transparent operating models that can cope with near-unprecedented levels of volatility and uncertainty are the order of the day. Can we rely on traditional methods to navigate our way out of the mire,…
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I must go down to HP again, to the lonely PC on standby…
Barry Alford, head of ICT at Paragon Community Housing, explains how the housing provider carried out a live simulation of a full ‘DR day’ to test its business continuity strategy and what it learned from the experience. It was in one of our senior management team meetings (in December 2012) that I presented a DR…
I must go down to HP again, to the lonely PC on standby…Read More →
