The importance of digital services has never been more apparent than in today’s society. Whether shopping online or collaborating across the globe, digital services provide us with new opportunities and as such, it is no surprise that more organisations are embracing them than ever before. According to research from Fujitsu looking into the UK’s digital…
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Contributed Articles
22nd century housing repairs – a glimpse into the future
What will the housing providers’ repairs service look like in the future? This article (the first of two in this and the next edition of Housing Technology) from Chris Potter, ROCC’s Uniclass director, is his personal view of some very probable scenarios and others a little bit more fanciful, looking at what a 22nd-century repairs…
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How Golden Gates generates £1m annual cashable savings
Peter Fitzhenry, managing director of Golden Gates Housing Trust, explains how the housing provider has generated savings of over £1 million in the last 12 months in addition to other non-cashable reductions and £500,000 in reduced building capital costs by introducing new technologies and processes. As government changes necessitate cashable reductions to ensure the future…
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Let’s get digital – transforming the IT-enabled home
Kevin Alderson, sales and marketing director at Tunstall Healthcare, considers the challenges and latest thinking around digital and IP technologies. It’s an exciting time for technology as we move into the digital world, but it’s a challenge to understand what it actually means for housing providers. Technology is moving towards fully digital/IP-based systems and there…
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EMH’s top tips for putting service first
It is key for any housing provider to keep in close contact with its tenants, resolving any queries they may have, ensuring they are aware of the latest government regulations and how that affects their social and economic well-being. EMH Group take these responsibilities seriously and they are embedded into our core values. That’s why…
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Process automation at MHS Homes
MHS Homes’ head of ICT, Nick Hadley, reports on how the launch of the housing provider’s 2015-18 strategic plan highlights its ambitions to use process automation to enhance the tenant experience and make cost savings. Its key objective is to be financially fit and lean by implementing procurement practices that deliver better control and contribute…
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