Peter Fitzhenry is managing director of Golden Gates Housing Trust. The introduction of the bedroom tax and universal credit as components of the government’s welfare reform programme, for which Warrington was a Pathfinder, was widely predicted to increase rent arrears and voids, leading to substantial losses in revenue for Golden Gates Housing Trust. The housing…
Dealing with welfare reform at Golden GatesRead More →
Contributed Articles
How to be an IT ninja…
I’m not a real ninja. Let me just state that from the outset. I’d like to be, but I have a bad back, I’m from Hartlepool, and I’m not physically very agile… …Or am I (raises ninja eyebrow)? The word agile is used a lot at the moment, in different contexts and often meaning completely…
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All change on government’s procurement framework
Harry Metcalfe, managing director of dxw, a digital service provider to the public sector, provides an update on the latest government initiatives to provide a workable procurement framework for agile digital services. The successful development of user-focused digital services is a vital part of housing’s future. Increasingly, tenants will demand these solutions. But even if…
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Transforming RHP’s online services
Amina Graham, executive director of corporate services at RHP, reports on how putting tenants at the heart of its new IT automation processes has had transformational benefits for both its tenants and the housing provider itself. A key part of RHP’s vision is to be one of the best service providers in the UK. We…
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What is asset management in 2015?
Nobody currently active in the housing sector needs reminding that these are challenging times. Rarely has the sector faced such fundamental threats to its revenue stream as those posed by the advent of welfare reform and the extended right-to-buy. Housing providers are increasingly looking at other activities, some previously considered ‘non core’, to help bolster…
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Cutting-edge infrastructure at FCHO
First Choice Homes Oldham’s head of ICT, Stephen Repton, reports on how the housing provider embarked on a procurement exercise beginning in 2013 to replace its entire ICT infrastructure (including telephony) and re-procure infrastructure support provision to support key business transformation activities. Board approval and significant investment resulted in an eight-month project from June 2014…
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