There’s nothing like a job that involves travel. As I wearily dropped my overnight bag onto the purple-trimmed hotel bed, I reflected that the hotelier hosting my night’s stay was operating a rather slicker business model than most. Not more enjoyable or more customer-friendly, but the booking and check-in process were certainly more efficient. Samuel…
A premier approach to service delivery?Read More →
Contributed Articles
Forging ahead in the face of austerity
With housing providers and local authorities’ budgets across the UK being reduced, Steve Smith from Welbeing discusses whether this could be an opportunity to create a new model for community and telecare services that are person-centred and cost-effective. Changing times I’ve worked in the community alarm/telehealthcare sector for more than 30 years, but the last…
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Visual surveillance evolves beyond CCTV
The concepts of natural selection and survival of the fittest are not limited to the natural world. The same principles can be applied to technology and the way it succeeds or fails. Some technological advances fall by the wayside, some thrive, some adapt, and some are superseded by technology that is better adapted to its…
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Creating value out of vision with Cloudview
Housing providers have a difficult juggling act when it comes to their responsibilities. Their first priority must always be to their tenants and residents. That means ensuring property, whether it’s an individual’s home or a communal area, is safe, secure and well maintained. But housing providers also have a duty to ensure they deliver on…
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Predicting the future can help housing providers
At the moment, housing providers and all other public bodies are on the cusp of a new era for the public and third sectors. This is being shaped by the government’s political agenda of continuing with its cuts to balance the books. For housing providers, the changes in welfare reform are directly affecting their business…
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How do you solve a problem like Big Data?
Big data is big news. Over recent years, the housing sector has fallen head over heels for data, citing its potential to help transform both organisations and communities. If we are to believe the hype, then big data is the answer to a wide range of problems, from welfare reform to fuel poverty. The birth…
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