James Wickes, CEO of Cloudview, looks at the impact cloud technology is having on traditional CCTV for housing providers. As both observers and the observed, we all have a ‘view’ on what CCTV is. We’ll have seen the grainy, frame-by-frame footage, often used as evidence against criminal or disruptive behaviour. We’ll have noticed the cumbersome…
Seeing CCTV in a new lightRead More →
Contributed Articles
Asset tracking is not just for Christmas, Easter or Year-End
From IT equipment, including laptops and mobile phones, to furniture, fixtures and fittings, assets within housing providers are on the move. It may sound like a scene from Dr. Who, but the reality is that the assets owned by housing providers are not only deployed within the physical boundaries of head offices but increasingly in…
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Measuring IT – Are you looking in the right direction
I have recently been thinking about the sorts of performance measures that get used in the housing sector and the way that IT systems are used to generate management information. I have come to the conclusion that much of that management information probably at best represents something different to what most senior managers and board…
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Inspiring change in social housing
What does it take to get the people who work in social housing really inspired? Well, at the Housing Technology 2015 conference this month, Barry Marlow and I both had a really good go at it. Barry is one of those charismatic, dyed in the wool housing types who work with housing providers to help…
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First Choice Homes’ hosted helpdesk from House-on-the-Hill
First Choice Homes Oldham’s ICT service delivery manager, David Gorman, describes the process of choosing and implementing House-on-the-Hill’s hosted helpdesk software. SupportDesk was recommended to me by a colleague who had seen it demonstrated at a conference. We were searching for a new service desk software tool that had the ability to be either hosted…
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Payments central to digital by default agenda
Ross Macmillan, a market intelligence consultant at Allpay explains why payments are at the heart of the government’s digital economy. As the ‘digital by default’ deadline looms, the modernisation of payment and transactional platforms is being seen right across central and local government. Two of the driving forces behind the government modernising its payment platforms…
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