In the first of a series of articles covering Barnet Group’s selection and implementation of new applications for housing management, CRM, business intelligence and HR, Mandy Dunstan, head of business transformation at The Barnet Group, outlines the background to this company-wide technology initiative. How do you take a passion for improving services, the opportunity to…
Journey into the known… Preparing for the tripRead More →
Contributed Articles
What can housing learn about IT from football?
This article is an abridged version of Martin Gardner’s (CEO, Trafford Housing Trust) regular blog, in this instance written just before he was due on stage to speak at the Housing Technology 2013 conference in February. Blog readers will know that I work in social housing and many of you know I follow a certain…
What can housing learn about IT from football?Read More →
A design for assisted living
Specialised housing with telehealth support will play a key role in building integrated and sustainable communities for the future with technology at the core. There’s no place like home, especially when it comes to helping older people and those with care needs to maintain their well-being and independence within their communities. This is why there’s…
A design for assisted livingRead More →
Black Country Housing goes virtual
Black Country Housing Group had an IT infrastructure that was beginning to struggle to meet the demands of the organisation, and we recognised that we needed to invest further to secure the long-term stability and efficiency of our IT. Having made some investments in new blade technology, we also wanted to look at how to…
Black Country Housing goes virtualRead More →
Do you see the impact of UC?
A quick canter around the internet at the moment will tell you all you need to know about universal credit: It will start in October 2013; It replaces Jobseekers Allowance, Employment Support Allowance, Income Support, Child Tax Credit, Working Tax Credit and Housing Benefit; A pilot will run in four areas [at the time of…
Do you see the impact of UC?Read More →
Customer service and rental diversification
There is a growing clamour in the UK for more provision of rented property, whether provided as social housing or private rented accommodation, and the emerging mantra is that it should be accompanied by a ‘high-quality management regime’. The high-quality criterion is emphasised in the recently launched £200m ‘build to rent’ fund, while at the…
Customer service and rental diversificationRead More →
