Many housing providers are grappling with the decision of whether to build their core processes using Microsoft Dynamics 365 or Power Apps. What’s the difference, and how could the decisions made now affect the organisation in the future? Let’s start by looking at the two contenders. Power Apps Power Apps are low-code apps that can…
Power Platform showdown – Dynamics 365 vs. Power AppsRead More →
Contributed Articles
Taking complaints seriously
New volumes of complaints to the Housing Ombudsman show how vital it is to meet residents’ expectations quickly. The Housing Ombudsman recently published its latest statistics on complaints in 2022/23. These outlined a huge spike in maladministration findings compared with previous years; for the first time, over 5,000 complaints were escalated for formal investigation, representing…
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Digital assistance and digital adoption
Wherever you are on your digital transformation journey, you’ve probably spent a lot of money on digital solutions across your housing organisation, or plan to do so; housing management, asset management, customer service, repairs and maintenance… the list goes on. But how do you know you’re getting the most from your investments, and are you…
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LHP’s revolutionary IT support services
Lincolnshire Housing Partnership (LHP) is redefining the future of our support services across the organisation. With the unveiling of our Halo service hub, we’re not just addressing the immediate needs of our stakeholders but also laying the foundation for a more integrated, efficient and user-centric IT future. In today’s agile world, IT support needs to…
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Strengthen your security against ransomware
Although the cyber threats affecting housing providers are no different to most other organisations, the consequences of a successful cyberattack on a social housing organisation are different. During and after a major incident, most organisations worry about protecting their brand’s reputation, trying to continue running services and minimising the damage caused by any data losses….
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Connectivity – Finding the right solutions for your ecosystem
As a housing provider, you rely on your technology to work efficiently and deliver the best outcomes for your residents. But with so many options available, how do you find what will suit your organisation best? It starts with understanding how you currently operate, what’s working now, what your goals are by focusing on the…
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