Why has performance management in the social housing sector failed to deliver? Traditionally, performance management and reporting has focused on boardroom measures and regulatory compliance. In most cases, gathering and distributing this information is a manual process, resulting in a substantial drain on time and resources and making it costly to produce, prone to errors…
Data warehousing for better performanceRead More →
Contributed Articles
Data centres – How greener technology can save you money
Carbon taxes, energy costs and public awareness are driving most companies, including housing providers, to run more sustainable operations and increase energy efficiency. One of the biggest energy guzzlers in any large organisation is its data management operations. In previous editions of Housing Technology, my colleagues have discussed the problems and costs associated with storing…
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Tablet computers vs. paper processing
Paper-based processes for surveying property conditions have been used for years. Of course, during this period some surveys have moved over to electronic data capture, but with varying degrees of success. One of the key factors that can limit the effectiveness of electronic data capture in the field is the accompanying hardware’s ability to capture…
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Bring your own device
Bring your own device (BYOD) has become one of the most influential trends that has or will touch the IT requirements of almost every organisation. The term has come to define a technology megatrend that requires sweeping changes to the way devices are used in the workplace. What is BYOD? Does it mean employees pay…
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Do your documents pay rent?
With the number of properties owned or managed by housing providers in the UK now exceeding two million, it isn’t hard to visualise the millions of paper documents being produced and stored by these associations on a daily basis. In many cases a document may be read only once, filed away and forgotten about and…
Do your documents pay rent?Read More →
Service charges – What has the accounts system ever done for us?
Why do housing officers so often photocopy service charge invoices and even build their own spreadsheets? This is madness – it’s wasting their time and the company’s money, and they’re simply not experts at it. So why do they do it, and how can we change this? There are four main reasons: They don’t trust…
Service charges – What has the accounts system ever done for us?Read More →