With ever-increasing demands for varying types of data, combined with the ease with which we can collect and store it, many organisations are overwhelmed by the volume of information they hold and the manner in which they hold it. There are many extremely powerful software applications used in the housing sector but the common weakness…
Information overload – making your data work for youRead More →
Contributed Articles
Easing the move to Component Accounting
The deadline for IFRS compliance may still be several years away for housing providers, but there is a clear requirement to begin to meet the demands of SoRP 2008 by the end of this financial year. Yet organisations are only now facing up to the enormity of the challenge, from the implications of component accounting…
Easing the move to Component AccountingRead More →
Understanding digital exclusion
In recent months, digital exclusion has become something of a hot topic in social housing. Many articles point out the benefits of overcoming the problem and highlight excellent examples of ways in which landlords might achieve this. But before we all head off to form partnerships with the local college and start wiring up high-rise…
Understanding digital exclusionRead More →
Do you really need MPLS?
If you are reading this then you probably have some involvement in how your organisation connects its various sites and users to the corporate network. Whatever WAN technology you are using, it is likely that you have been told that multi-protocol label switching (MPLS) is the preferred method to deliver connectivity for your organisation. This…
Do you really need MPLS?Read More →
Lean times call for thin measures
With the government’s emergency budget now laid bare, housing providers must evaluate the impact of the economic changes and what actions are required to adapt and survive. While the market may have enjoyed relative freedom and flexibility under the previous government, housing associations, like everyone with a dependency on the public purse, will need to…
Lean times call for thin measuresRead More →
Who cares wins
Maximising the enormous potential value of customer communications requires housing associations to make a step-change from customer ‘service’ into customer ‘care’. The greatest proven benefit of accomplishing this is a tangible boost to your KLOE star rating, as easier and more frequent customer interaction with all your underlying services becomes better enabled. Indeed, there are…
Who cares winsRead More →
