Paul Wood, ICT service director at Wakefield and District Housing, explains how, at a time when 70 per cent of people who live in social housing never enjoy the benefits of the internet, the housing provider has numerous plans to increase digital inclusion. Wakefield and District Housing became the largest single housing stock transfer organisation…
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Contributed Articles
Addressing the digital divide
n the light of the government’s Digital Britain report, Teresa Robbins, director of Isrighthere, looks at how housing providers and local authorities should address the delivery of high-speed broadband to tenants and citizens. Across the country, projects to install high-speed broadband into housing blocks and developments have ground to a halt. Councils have instead been…
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Virtualisation for all?
Server virtualisation is fast becoming a universal technology, with much talk about its reliability and scalability. This overlooks the fact that it is also incredibly useful for smaller organisations, such as housing associations, and does not need much training to use it. Server virtualisation is suitable for almost every organisation that we’ve come across. There…
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Getting serious about security
rances Hipple, a senior consultant for NCC Group, explains how housing providers will need to improve their security in order to exchange information with and connect to local authority networks and systems. In order for local authorities (LAs) to securely communicate and transmit information with the government, they will be required to connect to the…
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Dataday management
Data controllers beware – from 6 April 2010, the Information Commissioner’s Office (ICO), the body responsible for enforcing data protection regulation in the UK, will enjoy new powers to fine data controller organisations that commit a serious data breach. For a housing provider or other organisation to be fined: It will need to have committed…
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Bromsgrove District Housing capturing customer data on the move
Marie Hailing, community services manager at Bromsgrove District Housing Trust, outlines how the organisation has deployed a new BlackBerry-based system to help housing officers capture key customer data while out in the community. Bromsgrove District Housing Trust has eight housing officers, each of whom manages a local area and has responsibilities including introducing new tenants…
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