In the past few years there has been a significant increase in mergers and acquisitions between housing organisations, each of which requires major infrastructure and personnel changes. As a result, software and IT service providers have had to mirror these changes in order to accommodate the changing organisational needs of their customers. At the moment,…
Managing IT through mergersRead More →
Contributed Articles
How good is your performance?
Many housing associations have welcomed the setting up of the Tenant Services Authority as it will be a more tenant-focused regulator. The new body is likely to take evaluation of tenant services from landlords to a new level. However, the new agency’s scope to shine the light on the quality of housing operations could also…
How good is your performance?Read More →
10 years of thin-client computing.
Housing Technology asked Gary Haldane, the IT manager at Kingdom Housing Association, to share his experience of thin-client computing over the past 10 years. Kingdom Housing Association first implemented thin-client technology in 1999, using Citrix Presentation server and we have continued to use the same technology for a decade. We have 180 users, 100 of…
10 years of thin-client computing.Read More →
Unified communications
There have always been good reasons to invest in unified communications, but now the time is right. Cisco has launched the Unified Communications Manager Business Edition which is ideal for the social housing market. Coinciding with our 10th anniversary, we are celebrating by providing free consultancy, design, installation and training for the first 10 orders…
Unified communicationsRead More →
Ready for disaster?
An effective business continuity plan is essential in any industry; for housing associations, which are often directly responsible for the welfare of their tenants, this is especially true. This article looks at the preparations needed and the methods of testing business continuity plans because for a plan to be considered effective, it must have been…
Ready for disaster?Read More →
A blueprint for mobile working
Every organisation has remote workers; field-based employees or contractors who receive paper job instructions from central locations. This usually involves completing paper forms by hand and either posting or delivering them back to base. It will usually be entered into the same back-office system that originally produced the paper form. However, the technology exists to…
A blueprint for mobile workingRead More →
