Social housing in the UK is undergoing profound change, driven by tighter regulations, increased tenant expectations and the urgent need to address safety and environmental issues. From the Social Housing Act 2023 to Awaab’s Law, the pressure on housing providers to ensure compliance and deliver safer living environments has never been more intense. However, meeting…
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Contributed Articles
Tackling the payment challenge
With the value of rent arrears owed to local authorities alone skyrocketing by more than 70 per cent over the past five years, the housing sector is facing a critical crossroad. For many tenants, the cost of living crisis has compounded the strain on their finances, leading to difficulties in meeting their rent obligations. At…
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Introducing Alix
Project Alix is an AI tool that helps people like Rachel. She doesn’t consider herself a ‘computer person’ but I think many of you would recognise Rachel because she’s typical of many of the millions of vulnerable adults in the UK. Rachel has been looking for work since last year, she’s struggling with money and…
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The new age of connectivity
How multi-net SIMs revolutionise IoT, phones, lift-lines & laptops Multi-network SIMs are set to make an unprecedented impact on the digital landscape for housing providers. Connectivity is a factor that affects every aspect of a modern organisation, with a huge number of applications in the housing sector. As such, the advances offered by multi-net SIMs…
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Do robots dream of process automation?
The past few years have seen belts being tightened across social housing which, in some cases, have meant a reduction in services, particularly when a funding stream has come to an end. How do you deliver a service with potentially high social impact with diminished or discontinued funds? At Link, we wanted to augment our…
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Human-powered transformation
The housing sector is undergoing a profound transformation, driven not only by advances in technology but the dedicated individuals who have committed their careers to it. This evolution isn’t just about the software, platforms or systems being implemented, but about the people behind these innovations. For years, professionals within housing providers haven’t seen themselves as…
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