From tragic headlines to fractured relationships between providers and tenants, the repercussions of poor data management are far-reaching. Missing key information about a tenant’s situation or the condition of their property can incur a human and monetary cost that can make the price for getting it wrong incalculable. Poor information management was identified by the…
A silver bullet for data management?Read More →
Contributed Articles
IoT, data integration & tenant engagement
FireAngel’s head of software engineering, John McEwan, explores the extraordinary asset-management advantages that smart technology promises for both housing providers and their residents. Alongside benefits for residents such as reduced energy bills and lower carbon emissions, smart technologies are transforming the way housing providers’ internal departments such as repairs, asset management, energy and call centres…
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AI-powered experience orchestration
Housing providers are increasingly embracing AI to address critical challenges and improve their tenants’ experience. With its wide-ranging applications, AI has the potential to revolutionise property management, streamline tenant communications and enhance decision-making, making both the lives of tenants and housing providers’ operations easier, faster and more efficient. Experience orchestration ‘Experience orchestration’ plays a pivotal…
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Fife Council’s connected homes with Aico
Fife Council is exploring a solution to monitor housing quality for all residents in its 32,000 properties. To reach this goal, the council has started a 12-month pilot project as part of its ‘Housing Plus’ programme, with Aico’s HomeLink Connected Home solution installed in 90 properties spanning a range of building types. The pilot project’s…
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Housing repairs… Why technology is only part of the answer
Let’s not get distracted by shiny new bits of technology while ignoring the fundamentals of what we need to build. New technology has brought both opportunities and challenges to housing services (including repairs), promising greater efficiencies once they’re in place but requiring patience, investment and cultural shifts to make sure we adopt the right tools…
Housing repairs… Why technology is only part of the answerRead More →
IntoZetta’s annual ‘data In housing’ survey results
Back by popular demand… Following the success of last year’s inaugural survey, this year’s Data in Housing has seen an amazing doubling of the recipients taking part. In 2022, we reported across four issues of Housing Technology on how leaders in housing data viewed the pressing issues facing our sector. As well as providing the…
IntoZetta’s annual ‘data In housing’ survey resultsRead More →