Good data management processes involve collecting information securely, organising it appropriately and then using it to support productivity, efficiency and, ultimately, decision-making. However, there are some principles and objectives that can be forgotten and require greater focus and respect: Data management principles: The principle of least privilege – if you’ve no need to see that…
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Contributed Articles
Data-driven decisions with business intelligence
Data is the lifeblood of any organisation and without a true understanding of what it means and how it can affect your operations, you may be operating in the dark. Business intelligence (BI) tools can provide housing providers with the right insights and analytics to make informed decisions and drive operational efficiency. But first and…
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Data observability at Sovereign Housing
Busy people often see their interaction with data as transactional; it’s provided by a system that they may input into, but there’s a missing connection to their role in curating or owning the data, or what it could really do for them. To have real impact, people must engage holistically with data, building it, owning…
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A holistic approach to data security
In today’s connected world, housing providers represent more than just brick and mortar establishments; they are repositories of valuable data. As custodians of substantial amounts of intellectual property, financial information and tenant data, it falls to them to protect these ‘crown jewels’ with the utmost care. Not just technology However, safeguarding data is a multi-faceted…
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Developing an agile digital business approach
Riverside Group’s ‘digital business’ approach is challenging the myth that large housing providers are huge juggernauts – behemoths that are slow to adapt to the pressures of changing market conditions and technological advances. With more than 75,000 homes across the UK, we have successfully demonstrated the benefits of a new approach for digital business, enabling…
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Beating damp & mould with IoT sensors
In February 2023, the Housing Ombudsman released a one-year follow-up to its ‘Spotlight on damp & mould – It’s not lifestyle’ report. It highlighted that 35 per cent of RSLs sampled now have a specific damp and mould policy, 12 per cent are in the process of implementing one, and 19 per cent are self-assessing…
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