Welsh charity Llamau uses Housing Insight’s technology to help it reduce homelessness among young people and vulnerable women. A person may come to us during the night in an emergency and say, “I need help.” They may have found the courage to walk away from a situation of domestic abuse and they urgently need to…
24/7 care requires 24/7 technologyRead More →
Contributed Articles
Govtech trends for 2023
2022 brought several new challenges that affected our daily lives. Civica’s Harold de Neef shares seven key trends to help housing providers and public sector organisations prepare and adapt to these challenges. 1. Survival mode switch ‘on’ This year, UK inflation reached levels not seen in 40 years. With significant increases in living costs around…
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Why do IT business improvement projects fail?
Why are so many IT business improvement projects proving difficult to deliver or failing completely? Oliver Lock of consultancy Double Diamond Delivery explores this question and discusses what can be done to build the right foundations. Projects fail when they have shaky foundations, with a lack of an overall vision, unclear outcomes and poorly-defined requirements…
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Setting the standard for carbon-monoxide protection
With UK legislation surrounding carbon-monoxide (CO) alarms for social properties changing rapidly, Ian Ballinger, FireAngel’s director of compliance, explores how housing providers can achieve the maximum level of protection. Following changes to home-safety laws across the UK, housing providers in England and Scotland must now install a CO alarm in every room which has a…
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The business case for data
At a recent conference I was surprised to find that many people in the audience no longer liked using the term ‘transformation’. Their justification was that too many transformation projects had failed so staff had become disillusioned and started to expect failure before a change programme had even begun. In my experience, poor data is…
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Digital twins – When, not if…
Helen Rogers, housing product director at Civica, looks at the potential of digital twins to deliver better, safer, greener social housing across the UK. Every sector knows the importance of digital transformation. From aerospace to construction, automated processes and digitally-enabled collaboration tools have gone from being ‘nice to have’ to ‘can’t do without’. For the…
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