Like a high-performance engine relies on high-quality fuel, a high-performance automated process relies on high-quality data. How good is yours? The first printed use of the term, “garbage in, garbage out” was from a US Army specialist, William Mellin in 1957. Writing of the early work of Army mathematicians with computers, he explained that computers…
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Contributed Articles
An ethical approach to arrears
I was queuing in my local shop last week when I noticed an elderly gentleman topping up his meter credit. He was worried that the cost of fuel had become shockingly high, to the point where it was cheaper for him to go and sit in the pub nursing a single pint than to return…
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Housing and the ever-evolving workplace
There’s a difference between what we might call contemporary or trendy workplaces (perhaps the sorts with casual, open-plan offices, games rooms and nap pods) and what we mean when we refer to the modern workplace, although, of course, the two aren’t mutually exclusive. The term ‘modern workplace’ refers more to a set of technological, physical…
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Supporting residents with home safety risks
More than seven million households are facing fuel poverty this winter despite the government’s Autumn Statement, according to campaigners. As temperatures fall, residents may increase their gas-appliance use, from boilers and heaters to cookers and fires. However, the very appliances sought for comfort and safety can place lives at risk. It’s essential that gas appliances…
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Less innovation & more service design at RHP
Innovation is a word we hear a lot across our sector. Whether at a conference, in discussions over Twitter or in our own boardrooms, the ‘I’ word still reigns supreme. I believe that if we’re to work together to solve the housing crisis, doing things differently is key. Like most of the housing sector, RHP…
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24/7 care requires 24/7 technology
Welsh charity Llamau uses Housing Insight’s technology to help it reduce homelessness among young people and vulnerable women. A person may come to us during the night in an emergency and say, “I need help.” They may have found the courage to walk away from a situation of domestic abuse and they urgently need to…
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