Riverside Group is installing 1,500 Switchee smart thermostats in its tenants’ homes following a successful pilot of the IoT technology. Data from the Switchee devices, sent via the mobile phone network to the cloud, enabled Riverside to remotely assess its properties’ performance and triage any problems. By sending surveys to customers through Switchee’s built-in communications…
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Contributed Articles
Inside recruitment – Attracting & retaining the best staff
There can be no denying that the pandemic had lasting repercussions on many aspects of people’s daily lives. This is especially true for those of us who work in offices where the landscape was forced through unparalleled change in a relatively short timeframe. In our niche housing IT market, remote-working roles were scarce and usually…
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Surviving but not living – MRI Software’s Resident Voice Index
The latest Resident Voice Index report from MRI Software shines a light on the sentiments of UK social housing residents in the face of the cost-of-living crisis. The responses of over 5,200 UK social housing residents show that households are having to make tough choices. Over half (53 per cent) of respondents reported having turned…
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Extending the golden thread: Maintaining the financial profile of your assets in real time
While the golden thread is at the forefront of most housing compliance managers’ minds, housing providers’ strategic plans often underestimate the effort required to maintain an accurate financial profile of assets. Perhaps this is inevitable in most organisations, where asset, housing and finance teams chug along in parallel, relying on poorly-connected systems and custom-built interfaces,…
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Ransomware in 2022
In my articles in previous editions of Housing Technology, I focused on the issue of ransomware for housing providers’ IT teams, and with good reason. Sophos’ latest ‘State of Ransomware 2022’ report demonstrates why ransomware continues to be an ever-increasing threat and investing in anti-ransomware technology is preferable to dealing with the consequences of an…
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Smarter SaaS – Connecting the dots
We’ve been busy gathering the collective knowledge and experience from ourselves and, more importantly, our customers and distilling it into how we do things. Not just to chase the latest technology advancements or hit the next product release, but to fundamentally think about how and what we create in future. Going back to basics We’ve…
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