Fuel poverty is fast becoming a major problem across the UK. With global wholesale energy prices soaring, leading to April’s 54 per cent (£693) rise in the energy price cap, those on lower incomes are finding it increasingly hard to cope. According to the BEIS’ 2022 annual fuel poverty statistics report, around 13 per cent…
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Contributed Articles
The evolution of customer-centric IT at United Welsh
United Welsh discusses how its partnership with Housing Insight has evolved over time in response to an emerging digital society and the needs of its growing organisation. When we first began our digital journey with Housing Insight over six years ago, we were IT-driven not business-driven. Specifically, we wanted to find a tenant app that…
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Purposeful recruitment
Following the recent launch of the four-day week trial for UK employees, it’s clear the recruitment landscape and candidates’ expectations are changing following the pandemic. But what else can we do to attract top talent to our industry? Polly Barnes, commercial director at Riskhub, explores how having a clear purpose that improves people’s lives can…
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IT service desks & operational efficiency
From PCs and laptops to cloud computing and smart devices in everyone’s pocket, it’s impossible to imagine any successful organisation running smoothly without technology. Unfortunately, without a strong, reliable IT service desk, you’re likely to consume a lot of vital resources just to maintain your IT operations at their current level (let alone improve efficiency…
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IoT for safer, healthier homes
As fuel poverty and the cladding crisis leave home safety on shaky foundations, FireAngel’s co-founder and chief product officer Nick Rutter explores smarter ways to protect residents and properties. Millions of UK households are expected to be hauled into fuel poverty for the first time as energy bills soar, leaving low-income households vulnerable to cold,…
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Navigating the energy crisis
As energy prices soar, one of the biggest worries for directors of housing schemes running heat networks is heat debt. Many are absorbing the spiralling cost of unpaid bills, as chasing debt appears futile. Nowhere is this truer than in the social housing sector, where households have a higher percentage of vulnerable tenants and have…
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