The way we work has changed. While calling this new reality a ‘new normal’ is a cliché, we can’t ignore how the pandemic acted as a catalyst for change. Flexible or hybrid working, once an added benefit, is now expected by most employees. In particular, the differing priorities of the younger generation of workers are…
Collaborating with Gen ZRead More →
Contributed Articles
Agile vs. waterfall – A choice between flexibility and control?
Traditional waterfall-based projects promise successful outcomes through meticulous planning and tight control of the scope and risks, but it’s a promise that isn’t always fulfilled. The famous quote that, “No battle plan survives first contact with the enemy” neatly sums up the problem with waterfall in situations where the detail of requirements isn’t entirely clear…
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Tackling the digital skills gap
Housing providers’ digital transformation projects could be at risk due to the challenge of recruiting and retaining the right skills. Tim Cowland, a senior consultant at Socitm Advisory, looks at how the sector is responding. Staffing, upskilling and retention One issue that consistently comes up in the conversations that we have with senior housing professionals…
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IntoZetta’s data in housing annual survey results – Part three
Earlier this year, IntoZetta contacted many of its software and services customers and organisations from the broader social housing sector, asking them to complete a survey regarding the use of data within housing providers. The first sets of results were published in the previous two editions of Housing Technology. In this edition, we’re looking at…
IntoZetta’s data in housing annual survey results – Part threeRead More →
Meaningful resident engagement
Brendan Sarsfield, the former CEO of Peabody and now a strategic advisor at NEC Software Solutions UK explores how technology can create a new type of shared ownership and drive resident engagement. When you work in the complex and challenging world of social housing, you know it’s about the property, the people and how they…
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Cyber-attacks and reputation management
When cybercriminals strike, it’s easy for housing providers to forget the impact a breach can have on their tenants as they focus their energies on restoring IT systems. Housing providers might not seem to be obvious targets for cybercriminals, but they appeal to them for several reasons: They hold a treasure chest of personal data;…
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