In 2020, in the midst of the pandemic, the UK housing sector was thrown a new challenge with the government’s Charter for Social Housing Residents which laid out a bold new standard for housing providers. Combine this with ambitious climate-change targets as well as an irrefutable digital lag, and the housing sector was already on…
What we learnt from the pandemicRead More →
Contributed Articles
Subscribing to the future – new SaaS, licensing and procurement models
Opex- vs. capex-intensive procurement Offering a subscription model for IT projects (i.e. monthly costs spread over the longer term rather than upfront costs) enables housing providers to invest in technology more frequently. Opex procurements also allow more flexibility and accurate annual budgeting around expenditure on IT projects. Regularised IT spending means managers don’t need to…
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Link’s innovation challenge
You may have noticed that there are endless articles, white papers and products that have some relationship to innovation. Yet ‘innovation’ can be difficult to define and exploiting its potential advantages can be equally problematic and can leave you wondering, “what is innovation within my organisation?” Fundamentally, we’re talking about change. That is to say,…
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The human face of technology in housing
Digital technology is constantly evolving to transform the way we live and work. It has become so simple to book a table at our favourite restaurant, transfer money instantly to the other side of the world or buy a car online with just a few swipes of a screen. The online experience is often intentionally…
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Improving tenant satisfaction with field management software
Housing providers are facing increasing economic and consumer regulations, from governance and financial viability to home and tenancy standards. Housing providers and their residents and stakeholders have now been consulted by the Regulator of Social Housing (RSH) on proposals for new Tenant Satisfaction Measures, scheduled for release in April 2023. In parallel with the RSH,…
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All ‘a hoard’ at Yorkshire housing
According to Hoarding Disorders UK, around four per cent of the UK population is affected by hoarding disorder. The condition is recognised by the NHS and can have a significant impact on the hoarder themselves, neighbours, housing colleagues and housing providers. At Yorkshire Housing, we’ve found it’s a growing problem, one that’s been made worse…
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