The latest Resident Voice Index report from MRI Software shines a light on the sentiments of UK social housing residents in the face of the cost-of-living crisis. The responses of over 5,200 UK social housing residents show that households are having to make tough choices. Over half (53 per cent) of respondents reported having turned…
Surviving but not living – MRI Software’s Resident Voice IndexRead More →
Contributed Articles
Extending the golden thread: Maintaining the financial profile of your assets in real time
While the golden thread is at the forefront of most housing compliance managers’ minds, housing providers’ strategic plans often underestimate the effort required to maintain an accurate financial profile of assets. Perhaps this is inevitable in most organisations, where asset, housing and finance teams chug along in parallel, relying on poorly-connected systems and custom-built interfaces,…
Extending the golden thread: Maintaining the financial profile of your assets in real timeRead More →
Ransomware in 2022
In my articles in previous editions of Housing Technology, I focused on the issue of ransomware for housing providers’ IT teams, and with good reason. Sophos’ latest ‘State of Ransomware 2022’ report demonstrates why ransomware continues to be an ever-increasing threat and investing in anti-ransomware technology is preferable to dealing with the consequences of an…
Ransomware in 2022Read More →
Smarter SaaS – Connecting the dots
We’ve been busy gathering the collective knowledge and experience from ourselves and, more importantly, our customers and distilling it into how we do things. Not just to chase the latest technology advancements or hit the next product release, but to fundamentally think about how and what we create in future. Going back to basics We’ve…
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How do we end fuel poverty?
Fuel poverty is fast becoming a major problem across the UK. With global wholesale energy prices soaring, leading to April’s 54 per cent (£693) rise in the energy price cap, those on lower incomes are finding it increasingly hard to cope. According to the BEIS’ 2022 annual fuel poverty statistics report, around 13 per cent…
How do we end fuel poverty?Read More →
The evolution of customer-centric IT at United Welsh
United Welsh discusses how its partnership with Housing Insight has evolved over time in response to an emerging digital society and the needs of its growing organisation. When we first began our digital journey with Housing Insight over six years ago, we were IT-driven not business-driven. Specifically, we wanted to find a tenant app that…
The evolution of customer-centric IT at United WelshRead More →
